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Career IT systems professional focused on building systems and developing teams to meet business goals utilizing today's technologies. Combining a love of technology and creating effective teams I have been able to improve customer service, maximize profits and create operating efficiencies throughout my career.Working for both national and multinational companies I have garnered a strong development of interpersonal skills learning from people that come from all walks of life. As someone who loves the social sciences and studied history, I have been able to incorporate that knowledge and experience into building teams that trust each other, work for one another while keeping an open mind. The hallmarks of my teams are ownership, dedication, honesty, execution and customer oriented. Recently I have been focused on using new flash based storage to consolidate our data centers while offering unprecedented throughput. I have also implemented new security technologies and services that monitor these technologies for malicious activity and malware which is far beyond what a single engineer could accomplish looking at logs 24 hours 7 days a week. Outsourced our internal help desk to provide complete 24/7 coverage for our global customers.
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Vice President, It OperationsNew Horizons Computer Learning Centers Sep 2014 - Dec 2019Conshohocken, PaAs Vice President, IT Operations I reported to the CFO. Responsible for all aspects of IT Operations including Cyber Security, Data Center Operations, Service Desk Operations, Enterprise Network, Telephony Systems, Electronic Messaging, and End User Support. Supported over 3,000 corporate and franchise users, over 200 global locations and their customers. Rapidly promoted due to strong performance.Strategic planning, technology roadmaps, disaster recovery, business continuity, risk analysis, technical architecture designs, policy development, vendor management, and maintenance of strategic and cost-effective technology solutions to meet the company’s needs for the present and future. Highly visible senior management role advising C level executives. Worked hand in hand with Vice President, Application Development to provide application development support, quality assurance, testing and underlying infrastructure. -
Senior Director Of It OperationsNew Horizons Computer Learning Centers Oct 2011 - Aug 2014Conshohocken, PaManage strategic IT initiatives, help desk, systems, data center and engineers. -
Director Of Strategic SolutionsNew Horizons Computer Learning Centers Jan 2008 - Oct 2011Conshohocken, PaManage strategic company IT projects, manage data centers -
Manager Of Network SolutionsRight Management Sep 2003 - Dec 2007Philadelphia, PaManager for a global technology staff of 38 in 33 countries, including data center operations, server/desktop environments, information security, Sarbanes-Oxley compliance, project management, and vendor relationships. Engineered the deployment of a global IT environment consisting of Active Directory with Windows 2003, Microsoft Exchange 2003, and Windows XP. -
Technical ConsultantAlternative Resources Corporation Jul 2000 - Oct 2001Philadelphia, PaMicrosoft Exchange consultant responsible for migrating and merging PECO Energy's various email systems (Lotus Notes and MS Mail) to Commonwealth Edison's email system (MS Exchange 5.5) during the merger of PECO Energy and Unicom (CE's parent company) to create Exelon Corp. -
Senior Systems EngineerRight Management Jul 1998 - Jul 2000Philadelphia, PaSupported global network of 300 locations. Transitioned network ISDN based Microsoft Mail email system to frame relay on Microsoft's Exchange 5.5 platform. Migrated from independent Windows NT domains to single Windows 2000 Active Directory. Turned email into a mission critical business application that used to be relied on faxing for reliable communications between offices. -
Desktop Support SpecialistTelespectrum Sep 1997 - Jun 1998Philadelphia, PaProvided desktop support to developers and staff for an office of 50
Jay Shin Skills
Jay Shin Education Details
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History, Secondary Ed
Frequently Asked Questions about Jay Shin
What is Jay Shin's role at the current company?
Jay Shin's current role is Former IT Business and Operations Leader.
What is Jay Shin's email address?
Jay Shin's email address is ja****@****ail.com
What is Jay Shin's direct phone number?
Jay Shin's direct phone number is +170374*****
What schools did Jay Shin attend?
Jay Shin attended Albright College.
What skills is Jay Shin known for?
Jay Shin has skills like Data Center, Strategy, Management, It Service Management, Microsoft Exchange, It Operations, Project Management, Cloud Computing, Networking, Program Management, Team Building, Information Technology.
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