Jayshindra Ram Email and Phone Number

Role/Task -Provide service through phone interactions focusing on resolving the customer’s requests-Service inbound calls from Premier customers and periodically conduct outbound calling to initiate a customer contact or follow-up with a customer request-Maintains production, quality and sales statistics to meet individual and departmental goals-Respond to Premier Inquiries pertaining to credit card and banking services which includes resolving issues, handling customer complaints and making monetary adjustments- Serve as a part of SWAT Team which acts as internet and mobile banking reference point- People in charge for sales, making sure that sales target and offer is met every monthRecognition/Achievement1.Compliment Award – Quarter 1 2017 (Singapore Contact Centre) 2.Compliment Award – Quarter 2 2017 (Singapore Contact Centre)