Jayshiree Usha Email & Phone Number

India

Experience in the scoping, assessment, planning, design, adoption, and technical documentation for the implementation, support, and migration of enterprise cloud solutions using Microsoft 365 and related core technologies including Active Directory, Microsoft Entra ID, Intune, Exchange, Teams, DLP, ATP, AIP, Defender, Entra Connect, and advanced security components.Experienced as an M365 Collaboration Expert with a deep understanding of Microsoft 365 collaboration tools and their functionalities.Strong knowledge of Copilot, Viva, SharePoint Online, Microsoft Teams, OneDrive and other related Microsoft 365 applications.Experience in designing and implementing Microsoft 365 collaboration solutions, including migration and M365 security integration activities.Solid understanding of information architecture, content management, and collaboration best practices.Familiarity with governance, security, and compliance considerations in the context of Microsoft 365 collaboration tools.Excellent communication skills with the ability to effectively interact with stakeholders at all levels of the organization.Strong problem-solving and troubleshooting abilities.Ability to work independently and manage multiple projects simultaneously.Contributes to overall team goals through effective communication, a positive attitude and team collaboration.Drives MS365 adoption by creating documentation and facilitating training and other change management activities.Conducted workshops for customer on Copilot and other security components.Ensures compliance with policies and standards for architecture, process, security, and quality assurance.Proactively help customers make more complex decisions regarding Microsoft technology features and capabilities.Ability to lead and provide strategic vision to large technical teams on complex projects.

Chennai, Tamil Nadu, India

Develop Cloud solutions, support sales teams, perform opportunity triage and sales support liaison andcoordinate with clients the details of the solution.MS Outlook Configuring, Outlook backup & restore and Troubleshooting.Experience supporting SharePoint Online, OneDrive or Exchange Online.Ability to detect issues with interconnected systems including authentication services, load balancers, firewalls,and other 3rd party applications that could impact usability of Office 365 services.Good Work experience in Office 365 Exchange Online, Microsoft Teams, One Drive For Business, Yammer.Understanding of services in Azure compute, storage, networking, Azure AD and security.Experience in Azure Networking - Virutal Network, VMs, Front door, Traffic Manager, Application Gateway,Load balancer.Work on Microsoft Azure Networking.Design virtual networks to support workloads with the highest security and performance.Deep knowledge and Experience with managing MS Teams design.Deep experience with Azure AD Group,O365 license management and O365 Groups. Exposure to O365 Guest Access and Third party integration.Ability to work collaboratively with others, take the initiative to troubleshoot issues, and offer guidance and recommendations for improvements.Experience with different mail migration service (G-Suite, GoDaddy, Rackspace, Zimbra, Zoho,etc) to Office365 supporting large Government or commercial clients and have migrated more than 10,000+ mailboxes.Experience in providing highly scalable and reliable cloud solutions using Microsoft Active Directory / Exchange/Skype for Business / Office 365 and Azure.Implementation on Modern device Management, Mobile Application Management, Microsoft 365 (Intune,Windows Autopilot, Mac Management, Android, iOS) and other related services.Experience with Azure Information Protection (AIP) and Azure Rights Management (RMS) for mobile devices.

Chennai Area, India

Worked on the Alexa smart home device team to ensure that it confines to the quality metrics.Tested and ensured the quality and reliability of the device for an improved end user experience.Trained and helped new hires with training materials for improving their metrics.Recorded and also assisted in troubleshooting process defects in an effective manner.Have been part of Employee Engagement to conduct all the events which came out in a great way.Support installation, configuration, and support of Microsoft Office 365 on various platforms.Accurately document all work performed through ticketing system including details and outcomes.Ensure accurate and timely resolution of all assigned issues.Contribute to running our Modern Workplace practice and develop our Office 365 capability.Help to shape end-to-end solutions and solution architectures for Office 365, including estimation, solutionplanning and collaborating with local teams.Troubleshoot various Office 365 issues including connectivity and mobility.Mobile Device Management – InTune policy management of Phones and Laptops.