Jay Snyder Email & Phone Number

Waltham, Ma, Us

Dynatrace stands as the sole comprehensive observability solution, offering end-to-end monitoring integrated with AIOps and application security within a unified platform. Recognized as a leader in Gartner’s Magic Quadrant 14 years in a row and celebrated across the tech industry as a Great Place to Work, we blend innovation, collaboration, and enjoyment to deliver world-class capabilities to our customers and partners.To maximize value for our customers, Dynatrace collaborates with some of the world’s leading companies within our ecosystem. I have the privilege of leading the team that drives value through these partnerships and alliances, including GSIs, ISVs, cloud providers, and our channel partners.

Las Vegas, Nv, Us

Collaborating with the Board and Executive team, I help shape the go-to-market (GTM) and overall strategy of Rimini Street, the world’s most disruptive enterprise software support model. We develop innovative products and services that prioritize client success. By providing unparalleled support and the most highly skilled engineering expertise at a fraction of the cost, our clients receive exceptional value and customer service every day.

Boston, Massachusetts, Us

SALES COMMUNITY is the premier global technology sales social network with a mission to be the preeminent resource for bringing value to technology sales professionals; SDR’s to CRO’s. It accomplishes this by providing a community where members can; promote equity/diversity/and inclusion, learn and grow, give and get feedback, network, access a library of best in class resources, give back, and have fun. Get real help from leaders across sales, channel, analysts, consulting and professional coaches.After over 30 years across sales, channels and consulting I'm excited to share what I've learned along the way, and continue to get educated from the best in the business.

Austin, Texas, Us

BetterUp is on a mission to help people everywhere pursue their lives with greater purpose, passion, and clarity. As the creator and leader of AI-enabled video coaching and positive behavior-based platforms, BetterUp has delivered personalized coaching and care across organizations big and small, resulting in improved performance and transformation at all levels.As part of the mission, I had the pleasure to lead the go-to-market teams responsible for BetterUp’s global customer base – including account management, customer success and global accounts accounting for over 80% of the companies ARR.

New York, Ny, Us

As the Global Head of Customer Success and Partners at UiPath, I oversee an organization that encompasses customer success, alliances, our channel ecosystem, and the customer and partner program offices. This integrated team enables our 10,000+ customers to achieve and our 5,000+ partners to deliver accelerated value in their digital transformation journeys.CRN Channel Chief 2023

New York, Ny, Us

Led global go-to-market and strategy teams that deliver extensive thought leadership by leveraging UiPath to drive business transformation and help clients achieve automation at scale. These teams—Industry Sales, Value Engineering, Services GTM, IP Innovation, and the Customer Success Program Office—are crucial to the customer value lifecycle, from initial value identification discussions to execution and value realization.

San Francisco, Ca, Us

Led a team of 400 exceptional individuals dedicated to the success of New Relic’s global customer base. This included Customer Success and Services, Support, Education, Expert Services, Renewals, and the global Partner Organization. My focus was on ensuring that our customers fully realized the potential of New Relic One, and our partners effectively delivered it.I implemented crucial operational and organizational changes to prioritize customer-centricity, emphasizing benefits realization and technical adoption within our Success program. Additionally, I established a global standard for reporting, inspection, and operational processes, enhancing efficiency and effectiveness in managing an ARR exceeding $650M.

Round Rock, Texas, Us

Reporting directly to the President of Global Sales, I spearheaded a global sales organization comprising over 600 professionals, with combined revenue targets surpassing $14 billion. I managed global sales for a dedicated cloud service provider and the Telco sales vertical, overseeing more than 300 sales, specialty, and pre-sales personnel responsible for $5 billion in direct revenue from hardware and software. Additionally, I led another 300+ indirect sales executives, focusing on Dell Technologies’ most strategic Alliance partnerships (GSI, MSP, Outsourcers), industry strategy, and sales teams, generating over $9 billion in indirect revenue. The industries covered included Healthcare, Energy, Retail, Media/Entertainment, and Video Security/Surveillance.For five consecutive years, I guided the organization to exceed revenue and margin targets, achieve consistent double-digit growth, and completely overhaul the operating and organizational model, including the establishment of a new global leadership team.CRN Channel Chief 2016-2020

Round Rock, Texas, Us

Reporting directly to the President and CCO of Dell Technologies, I managed a $1.3 billion P&L and led a team of approximately 5,000 employees. My role spanned sales and delivery across consulting, professional, education, managed, and customer support services throughout the Americas. I achieved double-digit growth year-over-year and successfully re-aligned the $500M consulting business to align with EMC’s overall strategy, focusing on ITaaS, Predictive Analytics, and Data Center. Under my leadership, the organization was recognized as a “Major Player” in the Cloud Service domain by IDC.

Round Rock, Texas, Us

As the first COO of Sales for the Americas, I was directly responsible for Global Accounts, Specialty Sales (e.g., backup), Channels, Alliances, Service Providers, Inside Sales, and Field Marketing, managing over 1,000 GTM resources across the region. Reporting to the President of Sales, Americas, I spearheaded the creation and execution of the go-to-market sales strategy, driving 50% of EMC’s total global revenue ($14B).

Round Rock, Texas, Us

Led Enterprise Sales for EMC in Northern California, overseeing Sales, Service, and overall Customer Experience. Achieved a 300% revenue growth from $140M in 2009 to $430M by the end of 2012. Completely revamped the leadership team. Directed 5 sales managers, 27 sales executives, and a total of 120 sales professionals. During this tenure, EMC was recognized as the #2 best company to work for in the Bay Area across all industry segments.

Round Rock, Texas, Us

Ran sales consisting of 7 sales managers, 40 sales executives for the Americas. In addition, led the Global strategy and operations for a 400 person; $150M+ Infrastructure Consulting organization. Founding member of the organization in 2002 responsible for establishing the sales and delivery offerings, marketing collateral, training materials and overall launch program

Round Rock, Texas, Us

Ran Professional Services for the West Division ($600m business unit) consisting of 250 services professionals; project management, delivery, pre-sales and consulting/solutions.

Round Rock, Texas, Us

Directed a team of up to 15 Business Development Managers and Channel Sales personnel. Held a $150 million-dollar annual quota in support of the West US Sales Division.

Cupertino, Ca, Us

ACG Silicon Valley is a leading organization for senior level executives who are involved in mergers and acquisitions, corporate growth and corporate development. ACG Silicon Valley is about getting the right people together in one place, sharing knowledge, repeating success, and propelling growth through leadership. ACG Silicon Valley is a forum beyond networking.

Martinez, California, Us

Loaves & Fishes is a network of volunteers who work diligently to feed the hungry of Contra Costa County on weekdays throughout the year. We serve 10,000 hot meals each month, designed to fill the nutritional needs of people for whom this may be their only meal of the day.

Pleasanton, Ca, Us

Directed a 50 plus person sales organization that was responsible for negotiating, contracting and managing the relationships of PeopleSoft’s 6 Global Technology Partners and the associated sales solution centers. Led the underlying engineering teams that delivered partner integration, advanced technology prototyping, benchmarking, and the development of sales marketing collateral.

Pleasanton, Ca, Us

Recruited to build and launch Strategic Services, a high-end services team focused on the top 5% of the global customer base. Over a one-year period, helped lead the evolution of Strategic Services into PeopleSoft’s Major Account Program.

Dublin 2, Ie

Responsible for selling and managing all phases within the systems development lifecycle. Led over half dozen custom system implementation projects, managing teams ranging in size from 4 consultants up to 20+ consultants and several managers.