As a Sales Support Analyst at Marine Foods Express, I excel in providing critical support to our sales team, enabling them to achieve their targets and drive business growth. With a keen eye for detail and a dedication to efficiency, I streamline processes, manage data, and offer strategic insights that optimize sales operations.My responsibilities include:Assisting the sales team with order processing, contract management, and customer inquiries, ensuring seamless transactions and exceptional service delivery.Analyzing sales data and market trends to identify opportunities for revenue enhancement and cost reduction, supporting informed decision-making and strategic planning.Collaborating cross-functionally with departments such as marketing, finance, and logistics to coordinate efforts and maximize sales effectiveness.Developing and maintaining sales reports, dashboards, and performance metrics to track progress, measure success, and inform actionable recommendations.Providing training and support to sales representatives on tools, systems, and processes to enhance productivity and effectiveness in the field.Continuously evaluating and improving sales support processes and systems to optimize efficiency, accuracy, and customer satisfaction.With a proven track record of driving results and enhancing sales operations, I am committed to contributing to the continued success of Marine Foods Express and its sales team!

I strive to be an effective manager who places a priority on team building, coaching, teaching, training and evaluating their performances. To accomplish my company's goals I empower my team to reach their highest potential. I do my best to adhere to my company's business philosophy, guidelines and policies as laid out in our Mission and Vision Statements, Employee Handbook, and Safety Programs.

Provide customer service and consulting adviceCreate quotes and manage inventoryHandle 75-110 customers a day

-Meet customer's expectations by being prompt and courteous either in person or on the phone, walking customers to the product in the store, providing guidance and knowledge of the product, and carrying the product to the customer’s vehicle or arranging delivery service if necessary-Operate the company’s POS computer system, fax machines, and telephones-Handle Customer Transactions including reconciling a cash drawer, making deposits, accepting full payments via credit card, cash, check, wire transfers or charging accounts, correctly taxing products or not taxing products, and completing the process for transferring product within Ace Mart stores-Merchandises through proper aisle maintenance by fronting, restocking, and dusting shelves-Handle store shipping and receiving procedures and ensure cost-effective shipping methods are utilized-Participated in training for personal development and assists with training for new members of the team.

-Handled 80-160 customers per day-Interviewed, Hired and Train new employees -Implemented training and mentorship programs to improve the skills of employees-Manage Inventory and food orders to keep food cost below 25%-Operation management (scheduling/ time cards)

Prep food and make lineCook and serve customers Handle 60-120 customers a day

Average 15-25 deliveries a dayHandle 25-50 customers a day on the registerPrep Make Line, Cooked made to order products, maintain the cleanliness of the store

Waited on 30-65 customers a day Maintained cleanliness of the store Put orders down and do transactions on the POS