Jayson Baker Email & Phone Number

New York, New York, Us

I oversee daily operations

Oversaw everyday operational management which included scheduling or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.Prepare daily work and run schedules. Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.• Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.Direct administrative activities directly related to making products or providing services.Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.Create POs, and track billing, and invoices.

Directed sales, logistics and warehouse operations for multi-site moving and storage business; building regional brand recognition; recruiting, training, and coaching management, sales, and warehouse staff; and ensuring high quality, timely service. Leveraged consultative sales expertise to identify solutions to client needs. Key Achievements• Played critical role in business’ ability to expand from original Orlando, FL location to Tampa / St. Petersburg / Sarasota / Dallas, TX and Ft. Myers sites, identifying and negotiating warehouse and office space, hiring and training managers and other staff, and creating regionally relevant business development strategies.• Served as important subject matter expert and information resource in working with clients and sales staff to close on service contracts; utilized strong negotiating capabilities to achieve favorable arrangements. Secured approximately 40 client accounts monthly.• Managed P&L, effectively controlling expenses without compromising service quality.• Drove impressive annual revenue expansion from $125,000 in 2005 to approximately $1 million prior to COVID pandemic in 2020.• Achieved and maintained impressive 97% client satisfaction rate in complex, highly competitive moving and storage sector by producing high quality service and responding quickly to problems.

Delivered essential member-facing services for three state-of-the-art golf courses consecutively. Provided information and scheduling tee-times and private lessons by phone and in-person. Maintained safe and healthy golf shop environment, facilitating ordering of golf clubs, apparel, and other items. Key Achievements• Conducted high quality golf lessons to members, as well as planning annual tournaments and other events that generated revenue. Optimized sales and profits for golf shop. • Monitored golfers’ play pace on courses to eliminate bottlenecks and optimize golfing experience for everyone.• Managed merchandise tent and other operations for multiple Bay Hill Invitationals, PGA Tour event.• Guided tournaments leading up to Ryder Cup matches and merchandise tent during Ryder Cup event for Oak Hill Club.