Senior ICT Support Engineer at JBS Computers, where we supply networking, ICT support and sale services to various schools, businesses, churches and walk-in customers. Developing support procedures and strategies for our clients systems, networks, operating systems and applications, solving ICT problems and providing technical expertise and direction in support of system infrastructure and process improvements, diagnosing and resolving complex system problems.Planning, outlay and maintenance of computer networks.Onsite customer support for any computer, internet, email, printing or application support.Data backup services, as well as limited data recovery services.Remote access support where possible.Reseller of computer components. This includes the quoting there of and procurement.Electronic vending for prepaid electrical meters for our supply group code.

Maintained the computer network for STAS Contractors, as well as doing desktop support for all other employees. Assisted in the stores with regards to data capturing, stock take, requisitions and electronic vending for their prepaid electrical system.