Jayson Budac Email & Phone Number

Philippines

Abu Dhabi Airport, Abu Dhabi, United Arab Emirates

Currently employed with a well known aircraft manufacturer as Aircraft Cabin Technician. Possess excellent expertise in airline machinery and technicalities involved in aircraft repairing.

Cyber One Bldg. Eastwood, Quezon City

Perform as the one oversees the day to day management and operations of Manila Team (Flick-Anticimex Australia).Appointment Setting for Sales Team in AU,Contract Management Team (Back office and Retention) Accounts Receivable and IT-Support.• Supervise a team of Appointment Setters responsible for booking quality appointments for Sales Consultants in AU generating quote and generate revenue for Pest/Hygiene Services• Supervise a team of Contract Account Representatives responsible for the quotes and order generation process. (consist of new contracts, Increases and Decreases) for Pest Control/Hygiene Services• Supervise a team of Account Retention Specialist responsible for handling cancellation request/ Winback of existing contracts for Pest Control/Hygiene Services• Maintain working knowledge of standard legal agreements and required product terms in support of quote generation (contract management)• Provide support as to what specific Industry/Area each Appointment setter needs to focus getting booking for their Sales consultants• Perform quality assurance for Both Teams (review of appointments submitted confirmation if DM agreed, following flowcharts and process manuals to ensure protocol is being followed) Collaborate with RSM (Regional Sales Managers in AU) Discussing WINS and Challenges To ensure all forms of communication is being utilized to Improve performance)• Monitor activities of accounts receivable team also collaborating with AU based personnel to ensure (Deadlines are being met).• Provide support and management with IT related issues. Ensuring all issues has generated a Ticket for proper escalation/documentation.• Meeting the clients expectation based on instructions, recruitment, facilitate process (flowcharts,manuals, CRM) for compliance purposes.

Ncr - National Capital Region, Philippines

Improve Sales Productivity - Most number of FTE handled is 25 (Transition). Minimum of 10-15 Agents on Ops.- Using a thorough approach (A tailor fit Goal setting) to get specific results- Using Leadership skills to motivate,influence and empower agents- Handled various LOB's from Cold Calling/Warm/Prestige/Business/Chat/Online/Inbound/Outbound under [Dodo Australia Pty Ltd.]Training and Development - Conducting Performance management for better engagement between Agent and Supervisor- Including Progressive coaching, providing direct feedback and honing agents to be Multi-skilled.- Mentoring agents to step up and develop future leaders for the organizationMonitor Compliance to Quality Assurance- Show mastery of the processes that are to be cascaded and monitored for better engagement.Efficiency on Deliverable- Efficiently deliver, execute and document all required reports, operational forms, and legal documentations accurately.- Imposing time management and following the process of the companyMaintain/Exceed of Team's Growth Progress, - Able to manage Attrition rate and accountable to the team’s overall attendance- Produced Quality/Reliable Top sellers, Elite Agents, Sales coaches and Team LeadersKey Initiative- Implemented a certain process to further improve daily/weekly/monthly performance e.g Setting KPI standards (Going beyond what is expected) - Propose new ideas/innovate/evolve and would create a positive impact to the department

Shaw Blvd. Mandaluyong Manila Philippines

Provide direct marketing and sales support to field/distribution sales organization. Manage, help generate and qualify as well as process sales leads.

Bscs, Computer Programming

Airframe Mechanics And Aircraft Maintenance Technology/Technician