Jayson Evans Email & Phone Number

• Designed incentive logic to fit specific business needs and sales plans• Fixed configuration problems in Xactly for CRM and Xactly Incent to ensure incentives were processed correctly• Created documentation to make it easier to troubleshoot known issues and work more efficiently• Developed Salesforce reports and dashboards to track sales numbers and improve performance• Improved customer service by offering personalized and timely support to build stronger client relationships and loyalty

Toronto, Ontario, Canada

• Applying knowledge of data and telephony solutions to support modernization• Answering key business questions through visualizations in Power BI dashboards and reports• Performing cost-benefit analysis on Telecom-managed products• Creating easy to use interfaces for non-technical people to view data• Utilizing written and oral communication skills to build and present slidedecks and dashboards• Collaborating with teams within Telecom and across Infrastructure Technology to ensure projects goals are met

Oakville, Ontario, Canada

• Consistently utilizing time management to ensure all appointments begin and end on schedule• Accurately tutoring students in content material (Java, math, networking, essay writing) to enable them to increase their GPA and test scores• Effectively mentoring students in career paths for their programs to build confidence in their decision to attend Sheridan College• Frequently working with SharePoint to ensure tutoring statistics are correct

Toronto, Ontario, Canada

• Served as co-presenter for internal training sessions on Microsoft Teams, boasting 170 attendees in Q4• Effectively provided deskside support to a clientele of over 1000 in offices across Toronto using knowledge of computer hardware, legacy and cloud software products• Coordinated with team members to ensure clients always received in-person support• Supported executive clients with mailbox and calendar management, reducing the number nearing full capacity by over 60%

Ontario, Canada

• Consistently utilizing time management to ensure all appointments begin and end on schedule• Accurately tutoring students in content material (Java, math, networking, essay writing) to enable them to increase their GPA• Effectively mentoring students in career paths for their programs to build confidence in their decision to attend Sheridan• Frequently working with SharePoint to ensure tutoring statistics are updated and correct

Burlington, Ontario, Canada

• Worked in a fast-paced environment to bring shopping carts from the parking lot to the store, increasing customer experience• Responsibly locked the doors at closing time to maintain store security• Cleaned the exterior of the shopping centre to increase customer perceptions• Greeted and responded to customer inquiries warmly to engender positive experiences

Advanced Diploma, Computer Systems Networking And Telecommunications, 3.91

First Year Studies In Chemical And Physical Sciences