• Responsible for the end to end processing of various Financial Markets transactions (Equities, Fixed-Income, Derivatives, Payments, Corp Actions, Trade Settlement).• Set-up and maintenance of Counterparty and Account Profile, Standard Settlement Instructions (SSI), SWIFT RMA, and any other configuration data/tables which is used in various systems and business lines.• Responsible for correct, complete and timely processing of Data Management activities to ensure adherence to service level agreement.• Act as an escalation contact and ensures prompt and accurate reporting of all issues/incidents and escalations.• Maintains relationship with business partners by regular meeting and continuously providing feedback.• Responsible in building Management Information report to be provided to management team and business partners in Netherlands.• Initiates ongoing review of Standard Operating Procedure to ensure this is still align to the business.• Contribute towards the development and performance of Junior team members by providing regular coaching and training opportunity.• Develop strategy for job rotation/cross training among team members to ensure coverage on each task as part of team’s contingency planning.• Coordination and involvement in process improvement initiatives.

Department/ Functional Description:Major functions include Settlements, Reconciliations and Data Administration for the Australia Sub-Custody Operations. Asset classes processed by the teams are Equities, Fixed Income and Unlisted Unit Trust with activities involving trade capture, pre-settlement, settlement, static data set-up and maintenance and, cash and stock reconciliations.Role Description:Responsible for the management of the settlement activities across the full range of Equities, Fixed Income and Unlisted Unit Trust. Strong client support role and much direct client contact. Responsible for providing day to day operational support to assigned clients. Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.• Settle all transactions within the same day ensuring complete, accurate and timely processing• Senior staff doing checker functions with designated processing limits• Doing checker functions for Pre-Matching and Settlements which include equity, fixed income and unit trust securities.• Investigating and resolving reconciliation breaks for fixed income and unit trust securities; assisting on client and business partner’s queries and resolving issues and discrepancies.• Responsible for trade confirmation, trade repair and settlements ensuring coordinated operations with business partner.Significant knowledge in using Bloomberg, SWIFT, Exigo, Euroclear, XSettle-Computershare, ASX Online, Transaction Life Management (TLM) and Geneva.

Department/ Functional Description:Instrument Reference Data team is responsible for setup and maintenance of all securities on various databases and includes all marketable securities traded on worldwide markets for example equities, bonds, currencies, Asset backed securities, derivatives etc. The information is sourced from various market vendors. Role DescriptionThe primary role of Reference Data Team member would be to setup and maintain securities information or client account details across JP Morgan systems. They would need to respond to enquiries from internal and external clients on a timely basis. Key responsibilities• Responsible for accurate completing Security Creation Requests and initial pricing within applicable deadlines.• Responsible for accurate completion of Portfolio (Account) Creation Requests within agreed deadlines.• Escalations of all queries and risks to Supervisor/ Manager.• Ensure all daily working papers are filed in daily EOD`s and archived in a timely manner.• Actively maintain current knowledge of trends within the Financial Industry.• Responsible for providing high levels of customer service by achieving Service Level Agreement (SLA) requirements.• Responsible for escalation of issues of material importance as soon as they are identified.• Significant knowledge in using Bloomberg, SWIFT, and Interactive Data.

Duties and Responsibilities• Responsible for the review of the Loss Mitigation workout, with focus on verifying the accuracy of the Negotiator or Underwriter's review and analysis of our customers' financial ability and property information, to ensure the most suitable workout was arrived at and the items of the workout are accurate. These points of validation are based on guidelines and policies established by our investors, insurers, and Guarantors, as well as our own internal policies and procedures. • The Default Quality Specialist also verifies accuracy of the myriad closing documents, system updates and interdepartmental hand-off processes for each workout. This is done to ensure terms, contribution amounts and requisite system documentation are accurate and thorough and in accordance with investor, insurer, and Guarantor guidelines.SkillsLending & Underwriting Guidelines | Credit & Income Analysis | Cash-Flow Analysis | Risk Assessment | Loan-to-Value Ratios | Debt-to-Income Ratios | Conventional & Government Mortgages | Conforming & Nonconforming Loans | ARMs | Loan Closing, Funding & Documentation | Account Service Excellence

Duties and Responsibilities: • Responsible for all activities involving quality assurance and compliance with applicable regulatory requirements; conducts audits and reviews/analyzes data and documentation.• Conduct random quality check on individual performance through regular audits, maintaining performance scores and comparing results and trends with standards, controls and procedures.• Responsible for identifying training needs and identifying improvement needs in processes, procedures and utilization• Work closely with Supervisors in the development and implementation and support of operational policies and procedures.• Provide coaching opportunities to agents on a weekly and monthly basis to promote quality improvement.• Attend calibration calls as required.