Jayson Lopez is a Portfolio & Del Mgmt Associate Manager in Accenture Italia S.p.A. and is currently the Vertical Lead for the project associated with SAP SD for the clients SAP system for the whole EMEA region.His responsibilities include:- Supervising an off shore team for the production support of the SAP SD part of our client- Discuss with the client SME and users for any new requirements they need.- Analyzing new business requirements for system enhancements related to… Show more Jayson Lopez is a Portfolio & Del Mgmt Associate Manager in Accenture Italia S.p.A. and is currently the Vertical Lead for the project associated with SAP SD for the clients SAP system for the whole EMEA region.His responsibilities include:- Supervising an off shore team for the production support of the SAP SD part of our client- Discuss with the client SME and users for any new requirements they need.- Analyzing new business requirements for system enhancements related to OTC GTM (SAP SD).- Provide help and intervention for any critical issues on clients system.- Develop functional documentations for the new enhancements and provide technical details for the development of these enhancements.- Supervise business activities during year end closures making sure they are completed on time and on target.- Analyze the trend of the issues to determine process improvements needed, whether it be for a specific business process shared by multiple countries or an issue related to a specific country, etc. Show less

Third Level Support - SAP SD module

Functional Analyst and Production Support for SAP SD module