Jayson Olson Email & Phone Number

San Juan Capistrano, Ca

Promoted to TSS II, July 8, 2019- Oversee SJHHS and territory consisting of 6 Elementary and 3 Middle middle schools for technical needs.- Lenovo technician.

San Juan Capistrano, Ca

- Field support technician administering solutions at various Elementary, Middle, and High Schools throughout south Orange County.- Doceri, Meraki experience in addition to troubleshooting and configuring Apple products (iPads, Mac Mini's).- Google Chromebook repair, configuration, and imaging experience along with Google Documents and associated account setup and maintenance.

Tustin, Ca

- Managed day to day operations of NEC SV8300 VoIP telephony system(s) including MAC's for over 300 end stations.- Successfully aided in the overhaul design and deployment of 3 traditional DTMF to VoIP PBX’s at multiple locations as the project co-leader, leading to increases in user efficiency, lower annual cost and elevated technological standards. - IT Helpdesk support technician involving maintenance, repair, troubleshooting, deployment, and asset management of 700+ end stations.- Consultant on both voice and network services internally, including ISDN, PRI, POTS, SIP trunking, video conferencing.- Reconciled monthly invoicing and usage of voice services/media resulting in excess of $55K in annual savings.- Led successful contract negotiations while serving as a vendor liaison for various telecom projects.- Conduct asset management for recordings and the green disposal of legacy equipment for multiple campuses.

Irvine, Ca

- Aided in day-to-day operations of 7000+ end stations globally including analog, digital, VoIP, teleconferencing and videoconferencing- Aided in the transition and deployment from Avaya to Cisco VoIP platform for Southern California campuses.- Administered, maintained, programmed, repaired Avaya G3R, 8300, 8710 PBX’s and Intuity Audix voice mail systems including daily MACs. Exposure to Cisco 79xx series IP telephony.- Inventory management of telephony hardware, cabling, and wireless solutions.

Lake Forest, Ca

- Successfully administered, maintained, programmed, repaired and installed Avaya G3R, 8300, 8700, 8710 PBX’s, Octel Aria 250/350 and Intuity Audix voice mail systems at multiple sites.- Carefully evaluated, deployed and managed call accounting and monitoring. - Managed all aspects of over 175 mobile devices including cell phones, pagers, Blackberry’s and PDA’s from a wide variety of providers. - Worked in collaboration with the Help Desk on a daily basis to resolve issues as needed. - Acquired valuable vendor experience in oversight and negotiating termed contracts for rate services while working with local and long distance telephony providers.- Designed and maintained various databases on customers, system integrators and courses. - Managed logistics around training classes including booking training classes, coordinating caterers, handled invoicing, negotiating hotel contracts and maintained training materials for the Training Department. - Maintained, imaged, upgraded, repaired corporate desktop and laptop computers.

Bachelor Of Science (B.S.), Business Administration And Management, General

Activities and Societies: Delta Sigma Phi HSU Greek Council- Majored in Business Administration with a dual emphasis in both Management.

Education record

Education record

Education record