Jayson O. Email & Phone Number

Chattanooga, Tennessee, Us

In my previous role as Site Leader/Project Manager, I:• Directed a team of Operations and Shift managers, overseeing entire operations and organizing employee shifts to achieve targets and ensure all activities were conducted in alignment with established policies and guidelines.• Oversaw the creation of safety, quality, customer experience, budgetary, people development, and operations objectives and worked with employees to ensure the realization of established objectives.• Assessed employee performance, implemented company-wide leadership and technician cross-training programs, and facilitated scheduled training sessions.• Devised and implemented ideas to improve site process/operations and established standard site work to support automation retrofit; drove Lean initiatives to improve company performance, resulting in an 8.9% YOY increase in overall productivity.• Managed a team of 26 exempt leaders, 48 Pharmacists, and over 150 Certified Pharmacy Technicians, monitored their performance, and provided daily direction.

Seattle, Wa, Us

In my previous role as Launch Operations Manager, I:• Led hiring new employees to meet operational demand for new AMZL Delivery Stations, ensuring a seamless onboarding process by introducing new hires to the company culture and providing them with support, training, and resources.• Provided mentorship and motivation to all levels of leadership before, through, and post-launch; established excellent communication across all levels and encouraged innovation.• Brainstormed and led the implementation of solutions/improvements for cost, safety, quality, and productivity; developed site replacement SOP and Launch Manager Onboarding training.• Set daily/weekly/monthly objectives and communicated them to team members, and ensured operations milestones were met and completed promptly. Ensured that all employees adhered to the company’s policies and guidelines.• Handled the organization of new site pre & post-launch activities, including but not limited to volume/jurisdiction planning and non-exempt labor planning.

Seattle, Wa, Us

In my previous role as Station Operations Manager, I: • Achieved success in Warehousing & Delivery Operations by leading the training and development of the site Leadership & Delivery Operations Team, and coordinating 3rd Party Delivery Service Providers, to achieve a daily volume of 60,000 to 129,000 packages,• Guided and managed 25 exempt managers across Warehouse & Delivery Operations and continually drove improved key metrics through education, standardization, and execution of processes and accountability.• Established a customer-centric work and company culture through associate engagement and site leadership development, thereby realizing a 23% increase in site engagement score.• Managed the implementation of site standardization and process improvement plans, which increased Sort productivity by 86%.• Prioritized operations to drive results, achieving budgeted costs and progress against operational effectiveness of key performance indicators.

Cincinnati, Ohio, Us

In my previous role as Supply Chain Manager, I:• Liaised with 3PL & Division senior management to develop marketing, distribution, and sales operations initiatives and directed the execution of plans to achieve targets.• Handled the troubleshooting of operational issues and worked closely with 3PL leadership to effect corrective actions to facilitate the realization of standards, budgets, and customer service targets.• Supported the delivery of quality results by following all company rules and guidelines and offering recommendations for policy and procedure improvement.• Employed the aid of relationships, data, and resources to recognize operational opportunities; improved communication, methods, and procedures to ensure seamless and smooth operations and enhanced productivity.• Spearheaded the establishment of Key Performance Indicators (KPIs); monitored and reported on KPIs, including cost management and store services.

Cincinnati, Ohio, Us

In my previous role as Assistant Warehouse Manager, I:• Assessed the production process, as well as order selection and related distribution center functions, and provided direction to drive improvement across the production process.• Supported delivering quality results to achieve planned costs by following all company rules and guidelines while demonstrating Kroger’s Leadership Model and the company’s core values.• Supervised shipping, loading, and unloading of products, directed product storage, and oversaw operations to drive the realization of yearly safety and sanitation audit goals.• Maintained records of inventory, deployed adequate inventory receipt controls to minimize dwell and processing time, increased product availability, and integrated best practices in handling warehouse materials.• Ensured all warehouse operations were conducted in alignment with the company’s policies by coordinating the daily activities of the warehouse personnel.

Cincinnati, Ohio, Us

In my previous role as Transportation Network Assistant Manager, I:• Coordinated the day-to-day operations of the dispatch office, led dispatch supervisors and drivers, and scheduled the movements of resources between facilities.• Liaised with other departments within the company to ensure transportation operations were integrated with other business functions for continuous productivity and improved efficiency.• Achieved year-over-year department FTE improvement by initiating continued associate engagement and team-building activities while implementing BRI.• Spearheaded the creation and updated policies/procedures related to safety, security, and emergency preparedness; ensured all safety regulations were followed regularly.• Managed network Dwell reduction project, resulting in a 13% reduction in dwell time at vendors, as well as a 9% dwell reduction at targeted stores.

Cincinnati, Ohio, Us

In my previous role as Warehouse Coordinator, I: • Provided daily direction and leadership to the Receiving team; facilitated meetings with team members to discuss improvement areas and devise plans to enhance processes, efficiencies, and cut-down department costs.• Performed various duties including but not limited to managing the day-to-day operation of the Receiving department, verifying incoming and outgoing shipments, assembling, and distributing.• Recorded a 20% increase in the department’s operational efficiency and enhanced the inventory management system, resulting in a 7% transportation cost savings YOY.• Spearheaded the establishment of SOPs and procedures to maintain consistent practice across multiple shifts and monitored employee compliance with established procedures.• Led creating and deploying a cross-training program for current associates and managed the onboarding program for new associates.

Cincinnati, Ohio, Us

In my previous role as Warehouse Supervisor, I:• Directed, coordinated, and aligned the day-to-day operations of several departments with the company’s goals and oversaw the operation of Dairy, Frozen, and Waste facilities.• Oversaw the hiring of over 80 associates, led training sessions, and provided orientation on the company’s goals, objectives, and values; conducted performance appraisals and provided feedback to the associates to drive their growth.• Successfully improved operational efficiency by collaborating with the Industrial Engineering team, resulting in a 7.5% decrease in labor requirements.• Evaluated shipment logs, tracked inventory levels and warehouse KPIs, and ensured all warehouse facilities were properly maintained, by scheduling maintenance operations, to prevent and/or minimize breakdown time.• Planned and organized shifts for associates to achieve high levels of productivity and efficiency and provided recommendations for productivity improvements.

Bolingbrook, Il, Us

Purchase, New York, Us