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Jayson Perez, Cssyb is listed as Department Head at PSBank Official at PSBank Official, a with 999 employees, based in Philippines. AeroLeads shows a matched LinkedIn profile for Jayson Perez, Cssyb.
Jayson Perez, Cssyb previously worked as Call Banking Department Head at Psbank Official and Direct Banking Department Head at Psbank Official. Jayson Perez, Cssyb holds Bachelor Of Business Administration (B.B.A.), Management from Polytechnic University Of The Phil.
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Influences people in to achieving goals through proactive leadership.Efficient in complaints management through in-depth investigation and provision of effective resolution.Able to provide with fair, just and well thought decisions which gears toward customer satisfaction without compromising the company’s integrity.Adapts promptly to changes, accepts challenges in the workplace and manages performance to achieve aspirations.Well adept in written and verbal communication.Proficient in ensuring quality assurance of reports and documentation.At par in using basic to advance computer software related to bank system and management.
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Makati, National Capital Region, Philippines
Establishes, develops and maintain excellent customer service through committed delivery of key performance indicators aligned to the over-all business goals. Manages the Call Banking Team which covers day-to-day operational needs.
Makati, National Capital Region, Philippines
Supervises the daily operation of Direct Banking Department, making quick decision in accordance with bank policies and maintaining the departments standard quality of service.
Manages daily operations pertaining to Call Banking Customer Experience team servicing and performance. Develop working knowledge of Banking and Loan products and services, processes and systems.
Makati City
Develops and maintains excellent customer experience by providing team leadership and support for fast, efficient and competent servicing, request and complaints received from various communications channels.
Makati City
Assist the Consumer Assistance Management Officer in handling, monitoring, and resolving consumer concerns.Handles suspicious and fraudulent transactions safeguarding compromised accounts.Investigate and endorse complaints/feedback to responsible units based on the Bank’s standard complaints handling process.Guarantee that targeted resolution and feedback to client is provided within the turnaround time.Ensure compliance with Banko Sentral ng Pilipinas regulations on consumer protection, laws and regulation.Prepare, consolidate and submit reports of all consumer-related concerns to the Consumer Assistance Management Officer monthly, or as required by the Management.
Makati City
Handles outbound calls dealing with aftersales inquiries, concerns and request of clients.Provide clear and adequate information and instructions to client.Makes necessary referrals to concerned departments for a collaborative management of concerns.
Makati City, Philippines
Handle all after sales inquiries and concerns of clients via 24/7 hotline. Assist loan clients with all post-booking or after-sales concerns, which include product and account inquiries, insurance concerns, release of documents, deposit-related inquiries, deposit products, account details, and remittance concerns.
Other employees you can reach at psbank.com.ph. View company contacts for 999 employees →
Elena Dogadkina
Colleague at Psbank OfficialRussia, Russian Federation
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JB
Julius Burce
Colleague at Psbank OfficialTaguig, National Capital Region, Philippines
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Kathleen Nicole Santiago
Colleague at Psbank OfficialPasay, National Capital Region, Philippines
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Ivy Logatoc
Colleague at Psbank OfficialMakati, National Capital Region, Philippines
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MC
Ma. Cristina Rena
Colleague at Psbank OfficialMetro Manila, National Capital Region, Philippines
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AM
Antonette Marie Diñoso
Colleague at Psbank OfficialZambales, Central Luzon, Philippines
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No I Don'T Lawrence
Colleague at Psbank OfficialCalabarzon, Philippines
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Jan Azlee Villanueva
Colleague at Psbank OfficialMetro Manila, National Capital Region, Philippines
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JL
Jeanie Lyn Guiang
Colleague at Psbank OfficialMetro Manila, National Capital Region, Philippines
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CM
Carl Matta
Colleague at Psbank OfficialQuezon City, National Capital Region, Philippines
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Quick answers generated from the profile data available on this page.
Jayson Perez, Cssyb works for PSBank Official.
Jayson Perez, Cssyb is listed as Department Head at PSBank Official at PSBank Official.
Jayson Perez, Cssyb is based in Philippines while working with PSBank Official.
Jayson Perez, Cssyb has worked for Psbank Official and Philippine Savings Bank.
Jayson Perez, Cssyb's colleagues at PSBank Official include Elena Dogadkina, Julius Burce, Kathleen Nicole Santiago, Ivy Logatoc, and Ma. Cristina Rena.
You can use AeroLeads to view verified contact signals for Jayson Perez, Cssyb at PSBank Official, including work email, phone, and LinkedIn data when available.
Jayson Perez, Cssyb holds Bachelor Of Business Administration (B.B.A.), Management from Polytechnic University Of The Phil.
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