Jayson Wagner Email and Phone Number

Supporting the health department's response to emergent communicable disease by coordinating mobile Covid-19 and Monkeypox virus vaccination clinics throughout Tacoma and Pierce County. This includes identifying potential locations or events to host vaccine clinics, following up on leads received from internal and external partners, working with the site host to implement vaccine clinics on a one-off or recurring basis, and coordinating with various partners to ensure all necessary vaccine clinic supplies and personnel are ready to deploy. My efforts have directly contributed to tens of thousands of Covid-19 vaccines administered across Tacoma and Pierce County.Developing and maintaining good working relationships with community partners such as businesses, churches, community centers, youth organizations, libraries, and recreation centers to ensure that we have reliable and timely communication and outreach across Tacoma and Pierce County regarding vaccine information and availability. Supporting other clinic coordinators and management with day-to-day functions, including maintaining document templates, database and record maintenance, supplies requests, and logistics.

Supported the health department's response to Covid-19 as a contractor by coordinating vaccine clinics across Tacoma and Pierce County. Job duties included identifying locations or events to host vaccine clinics, following up on leads received from internal and external partners, working with the site host to implement vaccine clinics on a one-off or recurring basis, and coordinating with various partners to ensure all necessary vaccine clinic supplies and personnel were ready to deploy.

Delivered packages for BBW as a part of their contract services to Amazon Prime in the greater Tacoma area. In order to meet Amazon’s expectations, adherence to strict delivery timelines and excellent customer service was paramount. This included accurate, timely delivery of all packages assigned to my daily route.

Commissioned public servant entrusted with accurate and timely delivery of mail and parcels under applicable federal law while utilizing specialized equipment and delivery vehicles. Responsibilities included maintaining accurate delivery route records, utilizing postal equipment to organize and deliver mail and parcels, supporting management and the postal service in day-to-day operations.I also assisted with training new hires, conducted route evaluations, recommended changes to delivery routes to improve safety and efficiency, designed new delivery routes to service areas of growth, tested and implemented improvements, and provided excellent customer service and express deliveries when needed.

Acted as a retail clerk, inventory manager, and business advisor to the owners of a small business as they established and built their brand into a successful local hub for the gaming community (board games, trading card games, and related services and products).

As a Senior Contract Specialist, I developed and maintained plan documents and benefit booklets for new or renewing group health accounts; coordinated with internal business partners across the enterprise to implement group health plans, provide post-sales support, and develop benefit language for approval by state departments of insurance; served on several internal committees throughout the implementation of the Affordable Care Act, with a primary focus on compliance with the new regulations under the law; implemented best practices, strategies, and initiatives for interdepartmental communications; developed and introduced technology and process improvements and training materials; and served as a mentor to new employees and provided quality control as they transitioned from training into the production environment.

As a Customer Advocate, I provided excellent customer service by responding to written and telephone inquiries from Federal Employee Program (FEP) plan participants and health care providers; utilized a multi-line telephone system and state-of-the-art inquiry database; and completed all regulatory and compliance training as required.

As a Claims Examiner, I reviewed and processed health care claims including initial review, adjustments, and recoupments; provided motivational support and peer training to new examiners; and supported technical team members in identifying claims systems issues, error logs, and quality control.

Managed business affairs and office staff in a fast-paced law office and title attorney for Fidelity National Title. Drafted legal documents, including real estate paperwork, and assisted the attorney during litigation. Also assisted in the preparation of title opinions and performed extensive title research in Denton County, Texas as well as other locations in the Dallas-Fort Worth metropolitan area.

Provided clerical support to the County Court at Law #2 for Denton County, Texas, including file maintenance, collection of fees, bench support, and any other administrative services for the public, court staff, or the judge as directed.

Provided clerical support to the County Courts at Law for Taylor County Texas, including file maintenance, collection of fees, bench support, and administrative services with regards to all civil proceedings filed in the County Courts at Law, including any bond forfeiture and eminent domain actions. Provided additional support to the County Clerk’s day-to-day functions as needed, including the issuance of marriage licenses, birth certificates, records searches, fees collections, and records maintenance.