Jayson Arnold Email & Phone Number

Western Region, Northern/Southern California

Responsibility of Dealership Operations Annual Budgeting, Retail sales of new and pre-owned vehicles, finance/insurance, service and parts including overall customer satisfaction.

Western Region, Northern/Southern California

Responsible for management and oversight of eleven dealership and seven franchise lines. Developed and achieved revenue-generating and cost-cutting solutions using excellent communication and team building skills within each organization. Management of all fixed operations staffing responsibilities including Customer Satisfaction management.

Next-Level Automotive Group is a company that works with Dealer Groups to identify & implement winning strategies. Next-Level takes a custom-tailored approach to assisting Dealers in identifying their Fixed Operations opportunities, creating a strategic plan, and then teaming with them as a change agent to get it implemented and sustained.

Walnut Creek Mercedes-Benz, California

Fiscal responsibility of Dealership Operations. Accountable for retail sales of new and pre-owned vehicles, finance/insurance, service and parts including overall customer satisfaction.

Hayward Toyota, California

Fiscal responsibility of Dealership Operations. Successfully led the organization through major economic downturn in 2008 and 2009 resulting in an achievement of a Top 25 General Manager Award out of 186 Nationally. Increased retail sales of new and pre-owned vehicles to all times volumes. Achieved top cortile results in finance/insurance revenue and product penetration Nationally. Exceed service and parts revenues, gross and fixed coverage including overall Customer Satisfaction scores Nationally.

Northern California / Washington State

Territory included 32 stores over 2 states. Directed and coordinated activities of a Regional Service Director, Business Development Manager and a Fixed Operations Trainer. Consistently achieved and sustained upper cortile results Nationally in Customer Satisfaction and Performance Metrics that Outperformed Budget goals as a direct result of the processes I implemented.

Pleasanton, Ca

Responsible for multiple highline franchise lines, developed and achieved revenue-generating and cost-cutting solutions using excellent communication and team building skills within each organization. Role also included wholesale purchasing of used cars for all dealerships as well as property and facilities management.