Jayson Cox Email & Phone Number

Chandler, Az, Us

San Francisco, California, Us

● Primary Subject Matter Expert (SME) on Micro Focus Voltage SecureData and Entrust nShield Connect HSMs.● Responsible for reviewing all changes and incidents about those technologies, resulting in a 99.99% uptime.● Trained new engineers on those technologies, change management, and standard operating procedures.● Tested and improved Business Continuity Plans using regular outage simulations.● Automated complicated and time-consuming processes using PowerShell and Bash scripting, saving hundreds of engineer hours. ● Documented technical procedures and processes to keep environments standardized and stable. Created 200+ technical documents, and updated over 500.● Led investigations for six highly visible Root Cause Analyses (RCAs). Recommended and justified the need for several technical and non-technical changes. ● Designed environments and installed software for three product evaluations.● Led internal engineer meetings and working sessions to answer questions and increase productivity.● Insisted on Requests for Enhancements to vendors to increase their product’s compliance with policy.● Certified functionality and features of new versions of software before deployment.● Researched, documented, and implemented changes to remediate vulnerabilities.

Phoenix, Az, Us

● Managed over 120 Virtual Machines, across 12 Hyper-V hosts, and 30 physical servers.● Administered desktop infrastructure using ManageEngine products and Active Directory.● Managed Dell Compellent and EMC SANs for Virtual Machine storage.● Wrote PowerShell scripts to automate and simplify tasks.● Designed and implemented a MSSQL failover cluster. ● Provided tier 3 support for escalated desktop support issues.● Spearheaded Citrix Virtual Desktop Support implantation. ● Implemented Imprivata for Single Sign On (SSO) using smart card badges, allowing medical providers to quickly login to hardware in examination rooms.● Designed, implemented, and migrated to Exchange 2013 cluster, which vastly improved uptime and stability.● Wrote and implemented the Patch Management policy, further increasing the stability of the environment.

Phoenix, Arizona, Us

● Implemented Exchange 2013 and migrated from previous environment. ● Setup an OS imaging system for laptops and desktops, significantly improving stability and speed of deployments, for under $500 using Free and Open Source Software.● Deployed System Center Configuration Manager (SCCM) for deploying software and patches.● Performed discovery and analysis of unknown systems and created documentation.● Managed endpoint vulnerabilities using Symantec Endpoint Protection.● Facilitated migration of Windows XP to Windows 7.● Implemented ticketing system for IT support issues. ● Setup VMware vSphere environment and migrated aging server hardware to Virtual Machines (VMs).● Assisted with a Cisco CleanAir deployment● Led incident response efforts for system failures● Managed BlueCoat web proxy and content filter ● Recommended and assisted Security team with infrastructure changes● Revamped Backup system using HP LiveVault and maintained backups● Scheduled and tracked changes to production systems using change management

● Standardized several aspects of the infrastructure; implemented Active Directory Group Policies● Migrated email, and other critical applications, from on-site to cloud-hosted solution● Upgraded backbone switches due to age and measurable affects to the network● Created and maintained desktop imaging solution using Clonezilla, saving several hundred hours● Managed and maintained administrative and helpdesk functions for the AZ site and supported other site’s users of approximately 250 people● Assisted other tech at locations across the US, managed several remote employees● Setup VLANs to isolate the separate companies within the building● Rewrote and maintained backups, implemented best-practice backup strategy; Worked with other sites on their backup strategies● Setup and configured a print server and fax server● Organized server racks and removed excess equipment● Setup and configured network monitoring software Spiceworks, rolled out it's helpdesk ticketing system● Created and implemented new IP scheme for the AZ location

Us

● Supported all IT aspects for the company, including all critical services and applications● Setup backups for all critical company data● Provided support for 400 users across five sites● Planned and moved a secondary site to the primary corporate site● Provided Tier III support for servers and all applications● Recommended, purchased, and prepared new computer equipment● Documented on-boarding and off-boarding process for employees

Master'S Degree, Master Of Science Degree – Information Assurance And Security

Bachelors, Bachelor Of Science Degree – Information Systems Security