Jayson Maxwell, Ms, Sphr, Cptm Email & Phone Number

Orlando, Florida, Us

Orlando, Florida, Us

Senior level corporate position creating talent development strategies, driving executive recruitment, oversee performance management, inventory, bench strength and succession planning, organizational design and optimization strategies, learning and development, employee relations and international oversight of park human resources expansion in Abu Dhabi. Operational leadership over 6 Theme Parks, 5 Water Parks and Discovery Cove. Lead team of 6 direct reports, 2,500 year round employees and over 20,000 frontline seasonal and part time workers. Strategic focus on labor efficiencies, improved productivity, increasing revenues, decreasing costs and mitigating risks. Detailed focus on change management strategies in a current pandemic environment leading to post pandemic business forward culture.

Arlington, Texas, Us

Selected for a senior level corporate position developing new strategies that align workforce strategies with business need through talent development, succession planning, learning and development, engagement and retention. Continued development of strategies to increase revenues, decrease costs and mitigate risk. Lead team of 14 direct reports, 2,000 year-round employees, and 39,000 seasonal workers. Developing new and innovative ways to engage the workforce while increasing productivity and profitability. Strong focus on diagnostics, metrics and needs assessment to impact the links between the learning and development, the Guest experience, and ultimately, profitability. Alignment of human resources with senior leadership managing relationships, bridging skillset gaps and increasing collaboration, communication and implementation of learning and development strategies. Engaged to innovate new learning and development strategies increasing efficiency, productivity, retention and engagement.

Arlington, Texas, Us

Managed broad range of HR and Administration responsibilities within a major enterprise, including talent management, staff engagement, and Guest service optimization. Led team of 8 direct reports, over 200 year-round employees, and 4,000 seasonal workers. Partnered with the senior executive team on top-priority business goals, including reorganization of the HR infrastructure and the operational division to reposition the company as a 100% Guest-driven service. Navigated through a union environment, successfully negotiating three contracts with minimal attorney involvement.Challenged to reverse organization’s prior history of drastic under-performance in terms of service, team performance, safety, and brand issues. Influenced senior management with a blended strategy approach of short and long term initiatives to reorganize infrastructure of both HR and operational divisions.

Brought on board to lead the HR function within a $100 million operation. Led integration initiatives following major acquisition of 2 large-scale organizations. Built leadership programs from the ground up to elevate team performance. Partnered with the park’s executive team on best practices and strategic growth plans to meet the #1 goal of delivering out-of-this-world Guest experiences.

Initially hired as Operations Supervisor for one area and proceeded to source an entire division in a record-breaking 3 weeks with no prior recruitment experience. Immediately hand-selected to take over recruitment for the entire operation. Promoted in just 6-months to HR Manager serving over one million Guests and $80 million in annual revenue. Charged with staffing a company with poor market reputation, low employee satisfaction, and high turnover.

Bachelor Of Arts (Ba), Liberal Arts And Sciences/Liberal Studies

Master Of Science (M.S.), Strategic Hr Management