Jayson Middleton

Jayson Middleton Email and Phone Number

Technical Support Specialist at Wheeling Hospital @ Wheeling Hospital
wheeling, west virginia, united states
Jayson Middleton's Location
Greater Wheeling Area, United States
Jayson Middleton's Contact Details

Jayson Middleton personal email

n/a

Jayson Middleton phone numbers

About Jayson Middleton

Jayson Middleton is a Technical Support Specialist at Wheeling Hospital at Wheeling Hospital. He possess expertise in troubleshooting, windows, storage, management, leadership and 18 more skills.

Jayson Middleton's Current Company Details
Wheeling Hospital

Wheeling Hospital

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Technical Support Specialist at Wheeling Hospital
wheeling, west virginia, united states
Website:
wheelinghospital.org
Employees:
841
Jayson Middleton Work Experience Details
  • Wheeling Hospital
    Technical Support Specialist
    Wheeling Hospital Mar 2020 - Present
    Wheeling, West Virginia, United States
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  • Mortgage Connect, Lp
    Technical Support Analyst
    Mortgage Connect, Lp Aug 2018 - Feb 2020
    Coraopolis, Pennsylvania, United States
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  • Pomeroy
    Service Desk Analyst I
    Pomeroy Apr 2015 - Aug 2018
    Highmark - 501 Penn Ave, Pittsburgh, Pennsylvania
    * Provide exceptional and professional customer service to our clients * Log all client contacts - calls, emails, web forms, chat sessions, or voicemails - into the appropriate ticketing tool * Troubleshoot, diagnose and resolve application issues following standard operating procedures and using knowledge support tools * Escalate issues, situations, or problems requiring urgent attention to Level II Analysts, Team Leads or Service Desk Managers * As process describes, route… Show more * Provide exceptional and professional customer service to our clients * Log all client contacts - calls, emails, web forms, chat sessions, or voicemails - into the appropriate ticketing tool * Troubleshoot, diagnose and resolve application issues following standard operating procedures and using knowledge support tools * Escalate issues, situations, or problems requiring urgent attention to Level II Analysts, Team Leads or Service Desk Managers * As process describes, route tickets that cannot be resolved at the desk to appropriate assignment or resolver groups * Collaborate effectively with other service desk team members to resolve and document unfamiliar issues. * Participate in ongoing training for service desk operations * Work on projects or tasks assigned by supervisors Show less
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  • Comcast Cable
    Customer Account Executive Technical Ip Support
    Comcast Cable Nov 2013 - Apr 2015
    300 Corliss St, Pittsburgh, Pa 15220
    * Interacts with customers via telephone to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as a remote control, keyboard, and mouse.* Stays up-to-date with current and emerging communications and entertainment technologies for both the Company and its competition.* Recognizes, conveys, promotes, and sells products and service value. Articulates our competitive advantage. Maintains excellent oral and written… Show more * Interacts with customers via telephone to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as a remote control, keyboard, and mouse.* Stays up-to-date with current and emerging communications and entertainment technologies for both the Company and its competition.* Recognizes, conveys, promotes, and sells products and service value. Articulates our competitive advantage. Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.* Demonstrates the ability to establish and maintain effective relationships with customers delivering the Comcast Quality Experience (CQE). Acts as an Ambassador for Comcast by building rapport with the customer, supporting, reassuring, and educating the customer throughout the call.* Promotes and recommends Comcast products and services based on a logical relationship to the customer's needs and interests. Enters and confirms sales when appropriate.* Supports Other lines of business as call volume dictates.-Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a quality customer experience.* Achieves overall performance goals of the organization. Show less
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  • Team Toyota (Albert Automotive Group)
    Sales Consultant
    Team Toyota (Albert Automotive Group) Jun 2013 - Nov 2013
    901 Brady Ave, Steubenville, Oh 43952
    Interview potential customers for vehicle loan processingMaintain and utilize a log of customers in case sales calls are requiredSchedule appointments with new and existing customers in the showroom through incoming internet sales leadsField incoming sales calls and provide necessary information or direct call to appropriate department to ensure that customer requirements are metDemonstrate vehicles to customers based on features and benefits of the customers needs
  • United Lender Services
    Scheduling Coordinator
    United Lender Services Jan 2013 - May 2013
    1000 Commerce Dr #110, Pittsburgh, Pa 15275
    Locate qualified closers to execute loan signings by utilizing available methods to ensure volume and customer requirements are met for USAA bank.Interview closers during scheduling calls to ensure that USAA bank specifications for document signing and electronic document delivery can be met. Maintain log of closers contacted in case recruiting is requiredSchedule loan closings with contracted closing agents by confirming date, time, and closing location to ensure all requirements… Show more Locate qualified closers to execute loan signings by utilizing available methods to ensure volume and customer requirements are met for USAA bank.Interview closers during scheduling calls to ensure that USAA bank specifications for document signing and electronic document delivery can be met. Maintain log of closers contacted in case recruiting is requiredSchedule loan closings with contracted closing agents by confirming date, time, and closing location to ensure all requirements are met by USAA bankSchedule loan closings in the system by completing and forwarding appropriate information to the lender and closing agent Field incoming calls and provide necessary information or direct call to appropriate department to ensure that internal and external customer requirements are met Show less

Jayson Middleton Skills

Troubleshooting Windows Storage Management Leadership Hardware Computer Hardware Team Leadership Remote Troubleshooting Lync Service Desk Active Directory Password Resets Mobile Applications Software Installation Help Desk Support Technical Support Network Administration Disaster Recovery Itil Team Building Training Microsoft Office

Jayson Middleton Education Details

  • Devry Institute Of Technology
    Devry Institute Of Technology
    Computer Information Systems

Frequently Asked Questions about Jayson Middleton

What company does Jayson Middleton work for?

Jayson Middleton works for Wheeling Hospital

What is Jayson Middleton's role at the current company?

Jayson Middleton's current role is Technical Support Specialist at Wheeling Hospital.

What is Jayson Middleton's email address?

Jayson Middleton's email address is jm****@****tlp.com

What is Jayson Middleton's direct phone number?

Jayson Middleton's direct phone number is +174021*****

What schools did Jayson Middleton attend?

Jayson Middleton attended Devry Institute Of Technology.

What skills is Jayson Middleton known for?

Jayson Middleton has skills like Troubleshooting, Windows, Storage, Management, Leadership, Hardware, Computer Hardware, Team Leadership, Remote Troubleshooting, Lync, Service Desk, Active Directory.

Who are Jayson Middleton's colleagues?

Jayson Middleton's colleagues are Mary Holubeck, Emily D’aquila, Tracy Leiffer, Lynn Majzun, Connie Adams, Sylvia Mcneil, Brad Schmitt.

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