Jayson Shing, Mciarb
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Jayson Shing, Mciarb Email & Phone Number

Vice President of Customer Relations, Commercial Banking at Hang Seng Bank
Location: Hong Kong, Hong Kong Sar 9 work roles 2 schools
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Current company
Hang Seng Bank
Role
Vice President of Customer Relations, Commercial Banking
Location
Hong Kong, Hong Kong Sar
Company size
5120 employees

Who is Jayson Shing, Mciarb? Overview

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Quick answer

Jayson Shing, Mciarb is listed as Vice President of Customer Relations, Commercial Banking at Hang Seng Bank, a with 5120 employees, based in Hong Kong, Hong Kong Sar. AeroLeads shows a matched LinkedIn profile for Jayson Shing, Mciarb.

Jayson Shing, Mciarb previously worked as Assistant Manager (Prestige Private Centre) at Hang Seng Bank and Digital and Banking Services Manager at Hang Seng Bank. Jayson Shing, Mciarb holds Master Of Laws - Llm, Arbitration And Dispute Resolution from City University Of Hong Kong.

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Email format at Hang Seng Bank

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Hang Seng Bank

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Profile bio

About Jayson Shing, Mciarb

Jayson is an Assistant Manager, Prestige Private Centre with around 5 years of service in retail banking and customer service. High consistency on performance and proficiency in Cantonese, English, and Mandarin, Jayson is also able to read and write certain level of Portuguese.Strong support professional with a Master Degree in Arbitration and Dispute Resolution; and a Bachelor Degree in Business Management

Listed skills include Leadership, Auditing, Consulting, Social Media, and 21 others.

Current workplace

Jayson Shing, Mciarb's current company

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Hang Seng Bank
Hang Seng Bank
Vice President of Customer Relations, Commercial Banking
Hong Kong
Website
hangseng.com
Employees
5120
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9 roles

Jayson Shing, Mciarb work experience

A career timeline built from the work history available for this profile.

Vice President Of Customer Relations, Commercial Banking

Hang Seng Bank

Hong Kong

Assistant Manager (Prestige Private Centre)

Hang Seng Bank

Hong Kong, Hong Kong Sar

-provide efficient, direct support to signature Relationship managers in delivering a consistent, high quality customer services

Digital And Banking Services Manager

Hang Seng Bank

Hong Kong Sar

Manage queue and provide customer services in the bank hall through efficient and customer-friendly servicesProactively identify and digitize banking services and banking solutions to strengthen digital customer services and experiencesReact proactively to customers' requests and ensure service level is in line with bank standardsHandle customers' issues and escalate when appropriate according to the supervisor's guidanceAchievement:Rank #10 in October 2022… Show more Manage queue and provide customer services in the bank hall through efficient and customer-friendly servicesProactively identify and digitize banking services and banking solutions to strengthen digital customer services and experiencesReact proactively to customers' requests and ensure service level is in line with bank standardsHandle customers' issues and escalate when appropriate according to the supervisor's guidanceAchievement:Rank #10 in October 2022 amongst peers in eBanking acquisitions and eForm usageAssist team to achieve 50 million HKD mortgage target in Q4 2022 Show less

Jun 2022 - Feb 2023

General Banking Manager

Hang Seng Bank

Hong Kong, Hong Kong Sar

Provide quality customer service to retail customers in branch networkProactively identify customer needs and offer appropriate banking services and solutionsAchievement:Ranked #3 in account opening in Q3 2021 (progressive target)Ranked #3 in digital engagement in Q3 2021 (progressive target)Ranked #14 in needs fulfillment in Q3 2021 (progressive target)Achieved 116% insurance target with HKD 105k insurance revenue in Q3 2021

Mar 2021 - Jun 2022

Dealing Officer

Itrade Securities Investment Limited

Hong Kong Sar

Daily dealing of Type 1 activities covering funds, bonds and structure products servicesTrade execution in Hong Kong and Global MarketMonitoring outstanding orders and risk controlUAT TestingHandle ad hoc tasks when needed

Aug 2020 - Mar 2021

Counter Service Officer

Citi

Hong Kong, Hong Kong Sar

I am responsible for providing account services such as depositing checks, taking check orders, keeping detailed records of transactions, and opening and closing accounts. I prioritized paying attention to detail, providing excellent customer service, and staying up to date on all bank policies and procedures.

Mar 2020 - Jun 2020

Counter Service Supervisor

Hang Seng Bank

Hong Kong

I am responsible for providing account services such as depositing checks, taking check orders, keeping detailed records of transactions, and opening and closing accounts. I prioritized paying attention to detail, providing excellent customer service, and staying up to date on all bank policies and procedures.I am also responsible for performing some override transactions and educate juniors

Sep 2019 - Mar 2020

Counter Service Officer

Hang Seng Bank

Hong Kong

I am responsible for providing account services such as depositing checks, taking check orders, keeping detailed records of transactions, and opening and closing accounts. I prioritized paying attention to detail, providing excellent customer service, and staying up to date on all bank policies and procedures.

Aug 2018 - Sep 2019
Team & coworkers

Colleagues at Hang Seng Bank

Other employees you can reach at hangseng.com. View company contacts for 5120 employees →

FC Felix Chan Felix Chan Colleague at Hang Seng BankHong Kong Sar, Hong Kong View → JW Jason Wong Jason Wong Colleague at Hang Seng BankHong Kong Sar, Hong Kong View → KC Kavey Chan Kavey Chan Colleague at Hang Seng BankHong Kong Sar, Hong Kong View → GY Gavin Yu Gavin Yu Colleague at Hang Seng BankHong Kong Sar, Hong Kong View → RL Rosina Lau Rosina Lau Colleague at Hang Seng BankNew Territories, Hong Kong Sar, Hong Kong View → 唐 唐锦云 唐锦云 Colleague at Hang Seng BankChina View → BL Benny Leung Benny Leung Colleague at Hang Seng BankHong Kong, Hong Kong Sar View → RY Rachel Yip Rachel Yip Colleague at Hang Seng BankNew Territories, Hong Kong Sar, Hong Kong View → HC Hosang Ching Hosang Ching Colleague at Hang Seng BankMarkham, Ontario, Canada View → MH Michael Huang Michael Huang Colleague at Hang Seng BankHong Kong, Hong Kong Sar View →
2 education records

Jayson Shing, Mciarb education

Master Of Laws - Llm, Arbitration And Dispute Resolution

City University Of Hong Kong

Activities and Societies: Programme Committee Member

Bachelor Of Arts - Ba, Business Management, 2:2

Newcastle University

Activities and Societies: Newcastle University Intra Mural 5s Football Champions (2015,2016) Newcastle University Hong Kong Society.

FAQ

Frequently asked questions about Jayson Shing, Mciarb

Quick answers generated from the profile data available on this page.

What company does Jayson Shing, Mciarb work for?

Jayson Shing, Mciarb works for Hang Seng Bank.

What is Jayson Shing, Mciarb's role at Hang Seng Bank?

Jayson Shing, Mciarb is listed as Vice President of Customer Relations, Commercial Banking at Hang Seng Bank.

Where is Jayson Shing, Mciarb based?

Jayson Shing, Mciarb is based in Hong Kong, Hong Kong Sar while working with Hang Seng Bank.

What companies has Jayson Shing, Mciarb worked for?

Jayson Shing, Mciarb has worked for Hang Seng Bank, Itrade Securities Investment Limited, Citi, and Mtr Corporation Limited 香港鐵路有限公司.

Who are Jayson Shing, Mciarb's colleagues at Hang Seng Bank?

Jayson Shing, Mciarb's colleagues at Hang Seng Bank include Felix Chan, Jason Wong, Kavey Chan, Gavin Yu, and Rosina Lau.

How can I contact Jayson Shing, Mciarb?

You can use AeroLeads to view verified contact signals for Jayson Shing, Mciarb at Hang Seng Bank, including work email, phone, and LinkedIn data when available.

What schools did Jayson Shing, Mciarb attend?

Jayson Shing, Mciarb holds Master Of Laws - Llm, Arbitration And Dispute Resolution from City University Of Hong Kong.

What skills is Jayson Shing, Mciarb known for?

Jayson Shing, Mciarb is listed with skills including Leadership, Auditing, Consulting, Social Media, Assertive, Arbitration, Sales, and Microsoft Powerpoint.

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