Manage and prioritize multiple concerns simultaneously. Solve issues that result in a positive customer experience. Collect, analyze, and relay customer feedback to company management regarding customer insights and patterns on operational and technical problems or improvements. Create well-crafted, concise and highly engaging communications including press releases, newsletters, blog posts, and executive communications. Assist on digital and social media projects, including creative project management, social media research, reporting, and content creation. Support monitoring, measurement, and crisis communications activities

Analyze qualifications of prospective students using established university admissions standards. Compose and submit evaluations and assessments to office staff in a timely and consistent manner. Maintain strict confidentiality.

Proofread and edit technical proposals adhering to client’s specifications. Meet strict deadlines.

Maintain Academic Department’s database. Proofread and edit reports, correspondence, surveys, and documents for publication on the museum’s website. Schedule tours. Correspond with faculty.

Primary childcare duties.Design and implement household operations and procedures.Supervising, training, and managing child and his needs.Crisis management and complaint resolution.Household bookkeeping and financial management.Manage neighborhood playgroup.

Taught sixth grade English Language Arts.Team Leader.Leadership Team Facilitator.Mentor to beginning teachers.Collaborated in Professional Learning Teams.Teacher of the year nomination.Achieved Career Status in Wake County Public School System.

Taught seventh and eighth grade English Language Arts.Accepted to the highly competitive New York City Teaching Fellows.Earned NYC permanent tenure in 2005.Earned excellent evaluations for each year of service.Member of school leadership team.Implemented interdisciplinary approach to English and Social Studies curricula in cooperation with colleagues.AmeriCorps Alumnus

Taught junior level English Composition. Created and implemented syllabus using approved texts. Conducted tutorials and regularly conferred with students.

Taught elementary and junior high English Language.Designed and implemented elementary school EFL curriculum. Redesigned junior high school EFL curriculum in collaboration with Japanese co-teachers.Intimate knowledge of Japanese culture.Basic Japanese Language ability.

Recruited, trained, supervised, and evaluated a staff of 3-5 instructors. Designed and implemented survival ESL curriculum for multi-level and multicultural classes.