Jason Tam Email & Phone Number

Ancaster, Ontario, Canada

As an accomplished Operations Manager, I have a proven track record in optimizing production schedules, ensuring impeccable quality control, and conducting comprehensive cost control and analysis. My expertise extends to the creation of Standard Operating Procedures (SOPs) and process maps, streamlining operations for maximum efficiency.Key competencies include:- Production Scheduling: Strategically planning and managing production schedules to meet customer demands and operational goals.- Quality Control: Implementing rigorous quality assurance measures to uphold the highest standards of product excellence.- Cost Control and Analysis: Analyzing financial metrics to control costs and drive profitability.- SOP and Process Mapping: Developing clear and effective SOPs and process maps to enhance operational workflows.- Supply Chain and Inventory Management: Setting safety stock levels, determining min/max inventory, and sourcing reliable suppliers to ensure seamless supply chain operations.- Product Design and R&D: Innovating custom solutions and conducting R&D for new product development, including sourcing materials and suppliers.- 3D Prototyping: Utilizing 3D printing technology to develop and refine prototypes.- Technical Drawings: Creating precise technical drawings using Autodesk Fusion and AutoCAD for manufacturing and design purposes.- Technical Support: Providing expert assistance through a dedicated technical help desk.- Shipping and Receiving: Overseeing logistics to ensure efficient shipping and receiving operations.With a focus on continuous improvement and operational excellence, I am dedicated to driving success and delivering exceptional results in all aspects of operations management.

Revamped production schedule and increased throughput by 27%Saw an 11% reduction in manpower through effective planningResponsible for production across 3 shifts with a combined 70 employees.

Mississauga, Ontario, Canada

I coordinate health and safety training to ensure that employees understand hazards in their job, and take every reasonable precaution in each circumstance for the protection of the worker.I am responsible for investigating and reporting any production health and safety issues and/or accidents, and correctly addressing the substandard acts or conditions.I hold department meetings as required to ensure effective and efficient operations.I complete performance reviews for all Production Staff and give recommendations on salaries, and performance and training development for employees.I approve absences, vacations, emergency leave and leave of absences. I collaborate with other departments to ensure work schedules and activities are coordinated to meet production goals.I troubleshoot production issues and take appropriate preventive and/or corrective action.I lead improvement initiatives resulting in cost and inventory reduction while improving throughput and maintaining a high level of quality.I am responsible for the production planning of multiple machines and coordinating WIP orders from start to finish for 16,000+ SKUs—2000 high movers.I ensure that customer orders and demands are fulfilled on time.I created and launched custom software WIS (Work Instruction System) with collaboration of key team members which significantly improved production; reduction of setup times and errors, acted as “go/no-go” gauge based on individual customer tolerances, and precautionary machine auto-locks before job initiation based off of Non-Conformance (NCR) parameters; reduced mistakingly converted materials by $4000-$8000 per month.

Mississauga, On

Toronto, On