Jayvee Angulo Email & Phone Number

Philippines

Took customer escalations from CSRs, resolved customer issues and corresponded to customer complaints. Reviewing customers account to identify the main concern and deliver the best and right solution to satisfy the customer’s needs. Update job knowledge by checking hot topics, websites and participating in trainings. Ensure the timely and successful.

Philippines

• Understanding client specification and noting any formatting or notation requests prior to completing the transcription.
• Completing transcriptions in a timely manner and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
• Adhering all confidential guidelines and respecting sensitive information.
• Communications with the client when there are issues.
• Submitting completed drafts to clients and correcting any errors as per their feedback.

United Arab Emirates

• Overseeing and working at the same time all the task from Admin, HR, Accounts, Logistic and Purchasing Department
• Checking and sending all the Quotations to Client.
• Communicating to supplier for the pricing and shipping the goods.
• Coordinating purchase orders to suppliers local and international.
• Checking price comparison for all the suppliers.
• Checking and approving all the files, Invoices and Delivery Notes to client.

• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers

Dubai, United Arab Emirates