Jay Weerakoon Email and Phone Number
Over 17+ years experience in Information Communication Technology and Software Services/Support in Business Process Solutions, Finance and Commercial and Regulatory industries.Expertise in IT Operational Management, Project Management, Strategic Implementations, Contracts/Commercials and Regulatory Affairs, Infrastructure support, Business Analysis & Software Deployment. Proven leadership skills along with experience in IT, Project Management, Stake Holder Management, Finance, ERP systems, Business Systems and Telephony Systems.Interested in Project management using PRINCE2 methodologies to manage new strategic and business activities to improve business productivity.Proven knowledge and experience in ICT Management using ITIL methodologies allowing sustainability of ICT infrastructure and overall ICT productivity.Check my Microsoft Transcript at https://mcp.microsoft.com/authenticate/validatemcp.aspx(Transcript ID: 860379 Access Code: seemyscore)Specialties: Project & ICT Management.Stakeholder management.Supplier Negotiations. Risk Analysis, management and mitigation. Strategic business implementations.Business Process improvement.Systems and Project Implementations.Management of Microsoft Windows Environments and Applications.Telephony Systems support.
Toyota Motor Corporation
View- Website:
- toyota-global.com
- Employees:
- 23408
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Senior Operations ManagerToyota Motor Corporation Apr 2020 - Present
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Senior Operations ManagerLexus Australia Apr 2020 - Present -
Enterprise It Operations ManagerIselect Nov 2017 - Apr 2020 -
It Delivery Manager And Change ManagerGenuine Parts Company Sep 2014 - Nov 2017Melbourne -
Senior Project ManagerStellar Bpo May 2010 - Sep 2014Key Responsibilities* Project Management of new business activity and strategic projects.* Strategic Consulting and Supplier sourcing and negotiations. * Vendor and 3rd party provider management* Develop and validate Business cases.* Facilitate Board/GMT approvals* Assemble Project Team* Stakeholder Management* Risk Management and mitigation* Develop Budgets for each project* Site selection and site build* Contracts and Commercials review* Procurement management* Business Application Service Delivery management -
Service Delivery ManagerStellar Asia Pacific Jun 2008 - May 2010* Project Manager & Implementation Manager of projects for new clients. * Quality Assurance and Testing Coordinator* Configuration control and UI design* Identify and capture initiatives and new suggestions * Identify potential problem areas and suggest solutions in order to avoid disruption of service.* Proactively build customer relationships with the business and/or the client’s employees to ensure that the Service Delivery team is adding value to the business.* Resolve any 2nd and 3rd level support enquiries relating to proprietary finance system and any other issues impacted by Information, Communication Technology.* Facilitate workshopsSoftware Applications Used in this Role:* MS SQL Server 2008 R2 Management Studio & Express* XML (Configurations)* HP QTP & Test Centre* Visual Studio * Visual Studio Test Professional* Asp.net* Automate
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Ict ManagerStellar Mar 2008 - Jun 2008*Develop and implement work practices and procedures that facilitate the achievement of service levels, targets or Key Performance Indicators (KPIs) to meet the Centre and / or the client’s business plans.*Identify potential problem areas and suggest solutions in order to avoid disruption of service.*Proactively build customer relationships with the Centre and/or the client’s employees to ensure that the Information Technology team is adding value to the business.*Resolve any centre enquiries relating to centre systems and any other issues impacted by Information, Communication Technology.*Manage, support and maintain Data and Telephony Centre and corporate systems, both hardware and softwareSoftware Applications Used in this Role:* MS Active Directory & Exchange Administrator* Avaya PABX Telephony Administration (SA, CMS, IQ, etc)* Mitel VoIP Telephony Administration * NetFlow Analyser* Cisco & HP Router Administration* ESofWin & Honeywell Access Control Management
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Ict CoordinatorStellar Sep 2006 - Mar 2008*Project Management & Infrastructure support *Supervision of Daily Tasks including Back Ups and Maintenance*Supervision and Management of staff*Management of staff’s workload, projects & performance reviews*Creation of staff rosters and management of staff’s annual leave, absence, etc*Reporting to ICT Manager*Supporting Network, Telephony and Integrated systems*Supoprt for Telstra Business Systems (Inbound & Outbound) campaigns and Simply Energy/Energy Australia campaign*Taking part in Better Business ReviewsHighlights* Support Person of the Year 2007* ITIL Foundation Certification* Implementation of Call Flows and Avaya IVR for Energy Australia Campaign
Jay Weerakoon Education Details
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Honours -
D.S.Senanayake CollegeComputer Science
Frequently Asked Questions about Jay Weerakoon
What company does Jay Weerakoon work for?
Jay Weerakoon works for Toyota Motor Corporation
What is Jay Weerakoon's role at the current company?
Jay Weerakoon's current role is Senior Operations Manager - B.Eng, B.CompSci (Monash Honours) Expertise in ITIL, MCSE, PRINCE2, SERVICENOW, JIRA, SalesForce, AWS, Azure, Agile, SumoLogic, NewRelic.
What schools did Jay Weerakoon attend?
Jay Weerakoon attended Monash University, D.s.senanayake College.
Who are Jay Weerakoon's colleagues?
Jay Weerakoon's colleagues are Ajay Fernandes, Rusty Ritch, Ratchapol Buranasethakul, Tagar Ahammed, Oskar Kurek, Ramazan Ileri, Vilose Mpofu.
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