Jay Willson Email & Phone Number

Manager of the central IT Helpdesk and Technician staff associated with the City's ITIL-centric support methodology. Staff management of the Technician staff involved in the support of technology across the City, as well as working with City divisions and vendors on acquisitions. Project managment for citywide software rollouts, such as upgrades to Microsoft operating system platforms, new Office suites, service pack upgrades, etc. Administration of the City's Technology Partners program, which establishes a dotted-line managment connection to all departmental technology staff, providing synergy in decision making and product utilization. Development of the division's Emergency Management Plan, along with departmental management of the disaster recovery through the City's Emergency Safety and Preparedness (ESAP) committee and our central Emergency Operations Center (EOC). Collaboration with all City divisions in the recruitment of new technical staff and written communication for all citywide notices involving outages and general IT updates. Specialized in problem resolution, project leadership and in getting things done.

I manage the Application Support division of the City's centralized IT department. In that role, I manage a staff of people who are devoted to providing support for a multitude of legacy applications, as well as to the development of custom reporting and handling general customer support issues relating to applications. I also am the manager and administrator of the Technology Partners/Scottsdale Technologists groups, which was designed to create a dotted-line management relationship to all technical staff within departments of the City, to the central IT organization. This enables our central IT department to work cohesively with departmental technical staff, and establishes a central connection for their work to our team as well.

Scottsdale, Arizona

Freelance Adobe Illustrator illustration, design and logo services, specialization in cartooning and editorial illustration, t-shirt design, ad design, etc.

Editor and staff writer for this genre-based website, which specializes in science fiction, horror, comics, film and book reviews . I produced a weekly news colums, book reviews and feature articles for the site, as well as edited articles from other contributors.

I have written articles and critical essays for this publication.

Advertising and design business, specializing in real estate and homebuilder sales marketing. Providers of the complete advertising package: Print and media advertising, graphics and illustration, sales environments, custom fixtures and signage design, including billboards and real estate signage design.

I was the General Manager of this design firm, which specialized in advertising and sales centers for real estate firms, custom displays for organizations, newspaper advertising, custom signage and graphic design. The firm employed 110 employees and a client list that consisted of Richmond American Homes, Pulte Homes, Coventry Homes (now Del Webb) and others.

Scottsdale, Arizona

Art Director for Walt Disney Company licensee. Company published books and fine art prints featuring well-known Disney animation and comics artists of the past 50 years.

Graphic Design, Computer Information Systems

Computer And Information Systems

Bfa, Graphic Design, Journalism

Activities and Societies: Art Director and Staff Cartoonist for School newspapers Teacher Assistant

Associate Of Arts (Aa)

Activities and Societies: Art Editor / Editorial Cartoonist for both the CAMPUS NEWS and the SCC FREE PRESS. Designed the cartoon version.