Jay Kay Email & Phone Number

Kirkland, WA, US

Seattle, WA, US

Senior IT Advisor

As the Senior IT Consultant, Advisor and overall IT Sherpa we successfully completed the hiring of an onsite, dedicated, Technical Support Specialist. Re-configured re-cabled their network, improving the bandwidth and overall security. Moved them to O365 from Google. Moved all their systems completely to Azure. Inventoried their desktops and upgraded all.

Edmonton, Alberta, CA

• OFFERING PROFESSIONAL INFORMATION TECHNOLOGY CONSULTING SERVICESAs a Senior IT leader with 20+ years’ experience, I bring industry knowledge and experience across all IT functions. My services will help you assess your.
• IT Assessment, Road-Mapping, and Planning
• Infrastructure, Network and Enterprise Architecture Design and Implementation
• IT Risk Management and Cyber Protection
• Start-up, Turn-around, Build-Out
• Data Center Design and Build-Out

Edmonton, Alberta, CA

Senior IT leader with 20+ years’ experience. Using organization development, management, and technical expertise, I support organizations to upgrade/update their technology by assessing needs, creating a strategic vision with roadmap, and providing clear direction in achieving those initiatives with aligned execution of resources.

I am Jay Kay, the photographer behind the lens at Wood-N-Rock Photography. As a native to the Pacific northwest, I have been blessed to enjoy the extreme beauty of Washington, Oregon, and California. I am inspired on a daily basis. I hope these magical moments will inspire you as well.I am passionate about nature – the exquisite moments experienced when.

• Developed IT Consortium Director position description, roles, and responsibilities
• Identified and hired the IT Consortium Director
• Implemented a Consortium-wide Meraki Cellular/Wi-Fi Network for redundant data circuits
• Implemented a Consortium-wide UCaaS System for all Agencies

Tacoma, Washington, US

• Developed new “Health Technology Director” position
• Created Health Technology Director job description, roles and responsibilities
• Identified Health Technology Director candidates
• Performed all aspects of interviewing, selection and hiring

US

• Improved Network and Application availability from 80% to 100% by end of 2020
• Improved Application availability from 78% to 99.70
• Implemented a new ERP and Fire and Rescue Reporting System
• Implemented a fully redundant Hyper-Converged Server-Storage-Backup Infrastructure
• Implemented a fully redundant Network Infrastructure
• Implement a diverse IT Consortium across the four largest Fire & Rescue Agencies in Pierce County

• Improved Network and Application availability from 80% to 99.995
• Increase Infrastructure core throughput from 30% to 99%
• Implemented a new ERP, CRM, Scanning System and F&I System
• Increased the WAN from 1.5m to 20M with full redundancy
• Improved IT ticket and request resolutions from 1-2 weeks to 1-2 days and build a talented team
• Reduced annual Op Ex Budget by 37%

Renton, WA, US

• Implemented first medical-grade WAN providing 99.9999% availability and reduced circuit expense by $9M
• Reduced operational run rate by an additional $10M annually
• Designed new organizational structure and integrated 24 teams from 9 individual IS organizations into one cohesive team spanning 5 states and 3 time-zones; completed integration in less than 120 days
• Led strategic and operational design and planning successfully implement the business largest goal to-date; the enterprise-wide implementation of the Epic EMR
• Developed Employee Recognition Program

İzmir, TR

• Researched and implemented solutions that provided stability, back-up and redundancy for first time in corporation’s history
• Architected and implemented new state-of-the–art data center, implemented new MPLS network
• Reduced annual spend by $500K+, achieving balanced budgets for 5 consecutive cycles for first time in company’s existence.

US

• Developed, architected, built and implemented cloud computing-based 10K-sq.-ft. data center, combining all computing resources in single location to reduce real estate, power, cooling, and expenses for hardware.
• Implemented system virtualization that increased server capacity 800% while reducing physical server count by 50%
• Reorganized and combined 12 separate domestic and international IT groups into single centralized, cohesive IT organization within 11 months
• Implemented ITIL standards for hardware, cabling, remote access, system naming, monitoring, asset tracking, and authentication
• Established best-practice methodologies and processes enterprise-wide for all system implementations, builds, migrations, configurations and patch implementations

Chicago, IL, US

• Eliminated chronic, weekly system and network failures, saving $41M through implementation of ITIL best practice for improved high-volume transactional throughput; achieved 100% network availability for 4 years
• Consolidated 6 disjointed groups into one cohesive IT team
• Developed and implemented Tier 1, 2 and 3 helpdesks for all business units, improving customer service, decreasing mean-time-to-repair and increasing mean-time-between-failures
• Developed first corporate-wide change control system reducing change-caused failures by 75%
• Coordinated and managed all SOX and GLBS audits, achieving “A” rating throughout tenure
• Developed Employee Recognition Program

• Achieved 100% network availability for 29 months at NAMC/Dime Bancorp, saving $580M. Historically, outages cost the Corporation $5M daily. Developed and implemented Tier 1, 2 and 3 Helpdesks improving customer service.
• Implemented BCP and Disaster Recovery
• Implemented PCI system processing and remote loan access system while standardizing processes and procedures improving the IT Infrastructure allowing the implementation of new methodologies to allow for high-volume.
• Negotiated multiple vendor contracts and SLA’s, reducing costs by $10M annually for NAMC/DIME. Implemented strict SLA’s providing extensive savings from HP, Lucent, Dell, Microsoft and, most notably, AT&T creating the.
• Recognized by Perot Systems as the Best Financial Services IT Organization in 2001

Sacramento, California, US

• Designed, implemented, and managed EPIC medical records project successfully two months early and 45% under budget
• Created Sutter Health’s PMO for system, network and application projects

• Developed and implemented the second and third phases of the network data infrastructure for the western 19 states, including Hawaii, implemented the first Data Network connectivity to the Pacific Rim
• Led team creating the first networks allowing communication between multi-functional computer and desk top systems using limited latency for “World’s Most Reliable Network”

Ba And Mba, Business Administration And Management, General

High School, Forestry, Outdoor Education