Jacque Swartz Email & Phone Number

As the President of Improved Business Methods, I have been at the helm of driving innovation and delivering impactful solutions. Here’s a detailed breakdown of my responsibilities and achievements:𝐃𝐚𝐭𝐚 𝐒𝐜𝐢𝐞𝐧𝐜𝐞 𝐚𝐧𝐝 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠- Strategic Services: Provided data science and engineering consulting to clients, offering insights and solutions- Customized Approaches: Tailored strategies to address unique business challenges𝐃𝐞𝐬𝐢𝐠𝐧 𝐚𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭- Created an advanced prediction generation pipeline using XGBoost and EBM (Explainable Boosting Machines)- Data Transformation: Developed Extract, Load, Transform (ELT) processes for IBM Watson- Training Initiatives: Ensured teams were well-versed in leveraging Watson’s capabilities𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐚𝐧𝐝 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭- Efficient Execution: Defined, managed, and executed projects and programs that ensured successful outcomes within specified timelines𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧- ASD GPT: Coach for individuals on the ASD spectrum- Gaming Robots: Pioneered the development of gaming robots, exploring emerging technologies𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐚𝐧𝐝 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧- MRDs and PRDs: Produced comprehensive Market Requirements Documents (MRDs) and Product Requirements Documents (PRDs)- Strategic Roadmaps: Aligned product strategies with organizational goals- Market Insights: Conducted primary market research and competitive analysis, informing strategic decisions𝐒𝐭𝐚𝐫𝐭𝐮𝐩 𝐀𝐝𝐯𝐢𝐬𝐨𝐫- Provide management and data science insights to leadership to accelerate progress and avoid challenges- Advised on data-driven strategies, leveraging insights for informed decision-making- Guided startups in harnessing the power of AI and ML for competitive advantageMy tenure at Improved Business Methods reflects a commitment to excellence, technological acumen, and a passion for driving positive change.

Bellevue , Wa, Us

As the Chief Science Officer and CTO at LikelyAI, I continue to find myself at the forefront of driving technological innovation and data-driven solutions. Following is a synopsis of my accomplishments:𝐌𝐋 𝐏𝐢𝐩𝐞𝐥𝐢𝐧𝐞 𝐃𝐞𝐬𝐢𝐠𝐧 𝐚𝐧𝐝 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧- AWS/Digital Ocean Infrastructure: Designed and implemented a robust ML pipeline leveraging both AWS and Digital Ocean resources- Scalability and Efficiency: Ensured scalability and efficiency as the pipeline evolved- Model Expansion: Expanded the pipeline from handling 10 models to an impressive 4,905 models𝐏𝐫𝐞𝐝𝐢𝐜𝐭𝐢𝐯𝐞 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐟𝐨𝐫 𝐑𝐞𝐬𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐢𝐞𝐬- Future Predictions: Utilized the ML pipeline to generate predictions for over 80 million residential properties- Strategic Insights: These predictions empower decision-makers with valuable insights into real estate trends and market dynamics𝐏𝐢𝐩𝐞𝐥𝐢𝐧𝐞 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐭𝐨 𝐆𝐨𝐨𝐠𝐥𝐞 𝐂𝐥𝐨𝐮𝐝 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 (𝐆𝐂𝐏)- Postgres Database: Successfully migrated the entire pipeline, including a substantial 15TB Postgres database, from AWS to GCP- Seamless Transition: Ensured minimal disruption during the migration process- Optimized Performance: Leveraged GCP’s capabilities to enhance performance and reliabilityMy tenure at LikelyAI has been marked by technical prowess, strategic vision, and a relentless pursuit of excellence.

Provide management and data science insights to the team to accelerate progress and avoid challenges.

Denver, Colorado, Us

As the Chief Scientist at BlackboxAI, I played a pivotal role in shaping our blockchain and data science initiatives. A summation of my responsibilities and achievements:𝐓𝐞𝐚𝐦 𝐄𝐬𝐭𝐚𝐛𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩- Data Science Team: Successfully established and led a high-performing data science team- Collaboration: Fostered a collaborative environment, encouraging innovation and knowledge sharing𝐁𝐞𝐬𝐭 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞 𝐌𝐋 𝐑𝐞𝐟𝐞𝐫𝐞𝐧𝐜𝐞 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭𝐮𝐫𝐞- CRISP-DM Methodology: Developed a robust ML reference architecture based on the CRISP-DM (Cross-Industry Standard Process for Data Mining) methodology- Strategic Framework: This architecture served as a strategic guide for ML projects, ensuring consistency and efficiency𝐀𝐈/𝐁𝐥𝐨𝐜𝐤𝐜𝐡𝐚𝐢𝐧 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬 𝐟𝐨𝐫 𝐂𝐥𝐢𝐞𝐧𝐭𝐬- AI Strategy Development: Defined and delivered AI/Blockchain workshops, empowering clients to formulate effective AI strategies- Targeted ML Implementations: Guided clients in identifying ML opportunities with tangible Return on Investment (ROI)- Thought Leadership: Positioned BlackboxAI as a thought leader in Blockchain AI adoptionMy tenure was marked by a commitment to excellence, strategic thinking, and a talent for blending emerging technologies with proven techniques.

Denver, Co, Us

As the first Data Scientist at Welltok, I played a pivotal role in leveraging data-driven insights to enhance our solutions. Here’s an overview of my accomplishments:𝐈𝐁𝐌 𝐖𝐚𝐭𝐬𝐨𝐧 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧- Intelligent Virtual Agent: Spearheaded the integration of IBM Watson Services to support an intelligent virtual agent- Best Practices and Tool Specifications: Developed robust best practices and meticulously crafted tool specifications for AI-based deployments- Patent Filings: My contributions led to two machine learning patent filings, demonstrating innovation and thought leadership𝐒𝐭𝐚𝐭𝐞-𝐨𝐟-𝐭𝐡𝐞-𝐀𝐫𝐭 𝐀𝐜𝐜𝐮𝐫𝐚𝐜𝐲 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞- Precision and Performance: Achieved a state-of-the-art accuracy level of 97%- Continuous Improvement: Regularly fine-tuned algorithms and training data to stay ahead of industry benchmarks𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲- Migrate from Q&A to NLP and Dialog: Strategically migrated services from IBM Watson Q&A Service to more advanced Natural Language - Processing (NLP) and Dialog systems- Optimal Timing: Determined the right timing for service implementation, ensuring seamless user experiences𝐏𝐫𝐨𝐭𝐨𝐭𝐲𝐩𝐢𝐧𝐠 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐯𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬- Speech-to-Text POCs: Created and tested prototypes for services such as Speech to Text- Exploration and Experimentation: Pioneered new avenues, exploring cutting-edge technologiesMy tenure at Welltok was marked by a blend of technical expertise, strategic thinking, and pushing the boundaries of data science.

Denver, Colorado, Us

Advised team on data science techniques and tools to generate early prototypes.

As the Director of Professional Services and Marketing at 42U, I played a pivotal role in driving operational excellence and strategic growth. A breakdown of my responsibilities and achievements:𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭- Phase-Gate Release Process: Successfully implemented a phase-gate release process for product development- Data Scrubbing and CRM Enhancement: Streamlined data management processes, resulting in a 35% reduction in data entry time- Strategic Product Line Development: Defined and developed the Datacenter Professional Services product line𝐃𝐚𝐭𝐚𝐜𝐞𝐧𝐭𝐞𝐫 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐖𝐞𝐛𝐢𝐧𝐚𝐫𝐬- Content Creation: Developed and delivered engaging webinars focused on datacenter efficiency- Audience Engagement: Engaged with industry professionals, sharing insights and best practices- Thought Leadership: Positioned 42U as a thought leader in datacenter optimizationMy tenure at 42U was marked by a blend of technical acumen, process improvement, and strategic marketing.

Palo Alto, Ca, Us

During my tenure at Sun Microsystems, I held multiple roles as a Field Marketing Director, Product Line Manager, and Senior Product Manager, contributing significantly to the company’s success. Here’s a breakdown of my responsibilities and achievements:𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩- Business Unit Leadership: Led Field Marketing team for a $2.2 billion business unit, driving customer awareness, strategic decisions, and product development- Process Excellence: Utilized Six Sigma methodologies to optimize processes, enhance efficiency, and align business units- Cross-Functional Collaboration: Worked closely with BPO teams and fostered strong relationships across functions𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬- Customer Advisory Board (CAB): Established and orchestrated CAB sessions to gather valuable insights from key clients- Customer Loyalty Index: Developed and tracked metrics to measure customer satisfaction and loyalty- Online Research Warehouse: Created a centralized repository for market research data, enabling data-driven decision-making𝐞𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐋𝐢𝐧𝐞 𝐨𝐟 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 (𝐋𝐎𝐁)- Product Development: Managed the eLearning LOB, creating innovative learning solutions- SEO and Global Strategy: Implemented SEO strategies to enhance online visibility- Policy and Budget Management: Ensured efficient resource allocation- Direct Marketing and Web Demand Generation Programs: Leveraged digital channels to drive demand and engagementMy multifaceted roles allowed me to blend strategic thinking, technical expertise, customer-centric approaches, and operational excellence.

Organized monthly membership events for the local online social networking members. Negotiated arrangements with venue owners. Scheduled events across the greater Denver metropolitan area to ensure maximum membership involvement. Managed and trained event teams.

As a Co-Founder of The TBD Group, I played a pivotal role in shaping our agency’s success. A summary of my accomplishments:𝐂𝐥𝐢𝐞𝐧𝐭 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐏𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩𝐬- Collaborated with industry giants such as Apple Computer and IBM- Nurtured strong relationships with clients, understanding their needs and aligning our services accordingly𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐚𝐧𝐝 𝐓𝐞𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭Led dynamic teams responsible for:- Primary Market Research: Conducted in-depth analyses to uncover market trends, customer preferences, and growth opportunities- Competitive Analyses: Evaluated competitors’ strengths and weaknesses, creating analyses informing strategic decisions- Product Strategies: Developed innovative approaches to position products effectively- Events: Orchestrated impactful events, fostering brand visibility and engagement𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠- Created Market Requirements Documents (MRDs), ensuring a clear roadmap for product development- Developed comprehensive program plans, guiding cross-functional teams toward successful execution𝐏𝐮𝐛𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐎𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭- Oversaw the development of publications, ensuring high-quality content and effective communication- Acted as an interim product manager, bridging the gap between vision and implementationMy tenure at The TBD Group was marked by strategic thinking, client-centric solutions, and driving growth.

London, Gb

Partner in travel agency. Managed team of travel consultants supporting corporate travel customers. Conducted research and advised agency on travel trends and opportunities. Participated in evaluation travel to potential areas for agency focus.

Managed P&L. Directed G&A, Marketing, and Sales functions. Developed and executed business plan, creating and implementing strategies and marketing campaigns. Negotiated VAR, OEM, and dealer agreements and alliances. Company spokesperson.

Hurst, Texas, Us

Editor of the largest regional Mensa publication, The Intelligenser. Managed a team of writers, artists, copy editors and production personnel in the monthly production of a newsletter for one of the most demanding subscriber bases in the world.

During my tenure in Information Systems (IS), I achieved significant milestones and contributed to organizational success. Below is a breakdown of my journey:𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 𝐚𝐭 𝐏𝐁𝐋 𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞𝐬 (𝐁𝐮𝐫𝐫𝐨𝐮𝐠𝐡𝐬/𝐓𝐚𝐧𝐝𝐞𝐦 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐂𝐨𝐦𝐩𝐚𝐧𝐲)𝐑𝐨𝐥𝐞: Software Engineer, working on cutting-edge ERP and banking software solutions𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:- Collaborated with cross-functional teams to develop robust software applications- Contributed to the successful launch of critical projects- Recovered a failed court-ordered tracking system avoiding extreme financial penalties- Gained expertise in software development methodologies and best practices𝐅𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐨𝐟 𝐈𝐒 𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧 𝐚𝐭 𝐎𝐬𝐛𝐨𝐫𝐧𝐞 𝐂𝐨𝐦𝐩𝐮𝐭𝐞𝐫𝐑𝐨𝐥𝐞: Pioneered the establishment of the IS function within Osborne Computer𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:- Built a high-performing team, fostering innovation and efficiency- Installed an ERP system in 90 days and migrated teams to the new environment- Spearheaded the integration of technology solutions across departments𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐨𝐟 𝐈𝐒 𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧 𝐚𝐭 𝐒𝐞𝐚𝐠𝐚𝐭𝐞 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲𝐑𝐨𝐥𝐞: Led the IS function at Seagate Technology, supporting unprecedented corporate growth and operational excellence𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:- Strategically aligned IS initiatives with business goals- Led the selection and successful implementation of a global ERP environment- Established security and operational procedures that identified an embezzlement scheme- Ensured seamless international connectivity enhancing collaboration and data exchange- Contributed to the organization’s competitive edge in a dynamic marketMy track record demonstrates not only technical proficiency but also the ability to drive strategic outcomes. I am passionate about leveraging technology to propel organizations forward.

Marketing

Ba, Business Adminstration