Jay Xu Email & Phone Number

Sydney, NSW, AU

New South Wales, Australia

Sydney, New South Wales, Australia

Managing store performance and day-to-day operations of five MUJI stores in New South Wales, Victoria, and Canberra. Leading, coaching and managing employee performance as well as responsible for new store development for the MUJI operations in New South Wales and Canberra.

Sydney, New South Wales, Australia

Managing the operations and developing the 3PL distribution centres at both Mascot and Bankstown Sydney, achieving key service levels around picking and dispatch as well as on time deliveries to our customers. Lead, mentor and develop a team on a day-to-day basis Assist in the management of our clients’ interests in all aspects of quotation, processing.

Syndey, Australia

Working together with operations director and retail managers to drive performance in 40+ Retail Stores (Full Price Channel) across Australia through the development and execution of retail operations strategyOperational excellence Develop and implement at country level programs which includes store operations, logistics, inventory management, hardware.

Sydney, Australia

Driving to improving retail operations process and procedures

Sydney, Australia

• Achievements:
• FY16 No.1 free-standing store in the country. Consistent at meeting and exceeding all set sales targets and KPIs.
• $2.5 million sales turnover in FY16. (Double digit sales growth on FY15)
• Reduced wage% of FY16 under 18% (20% Lower than FY15)
• Established a very mature and active store based Clientel database. (VIP related sales over 60%)
• Successfully built a dynamic and versatile team with great collaborative and supportive culture

Shanghai City, China

Achievements:Managed and oversaw the successful sales and operations of a number of stores' in Southwest region in China, reporting directly to Brand Manager.Consistently met and exceeded targets by acting as key driver of increasing sales and revenue. Review store performance and change stock allocation plans to maximise salesAnalyse sell through.

Shanghai, China

Achievements: Successfully managed and oversaw the development of Tie Rack retail network in the Asia-China Region.  Developed core retail strategy based on market analysis, including identifying key locations opportunities with high revenue potential that simultaneously fit the brand image.  Successfully lead a retail team of over 25 employees to.

Shanghai City, China

Coach and motivate staff to achieve sales targetEncourage and support the individual development of staff and communicate to regional manager regarding staff suggestions, feedbacks and needs; encouraging exchange of ideas.Promote teamwork and maintain harmonious staff relations.Inventory Management /Merchandising Review merchandise assortment on a regular.

Macquarie Centre, Sydney, Australia

Oct. 2005 – Feb. 2010 Myer Ltd. Department Sales Team Leader, Sydney, Australia Responsibilities: as a sales and department manager, the key role is to focus on driving sales and growth with the selling team, to ensure delivery of great customer service to everyone who shops in our stores and to provide leadership, training and coaching to the selling team.

Master, Linguistics

Post-graduate study of Translation & Interpretation

2006 Bachelor Degree; Diploma, Business Marketing; International Management

Business Markerting

Diploma, International Business Management

Diploma, International Business

International Management

高中学历