As the Digital Client User Experience Team Lead at Edward Jones, I oversee a talented team of UX practitioners who collaborate with cross-functional teams to create proprietary experiences for our clients. With over ten years of experience in UX design, design thinking, and research methods, I specialize in service design, qualitative and quantitative research, wireframe and prototype development, information architecture, persona creation, user flows, and more.My leadership style is grounded in collaboration, trust, and respect. I build high-performing creative teams, staff them with talented individuals, and provide them with the tools they need to succeed. By empowering my team to deliver minimum viable products and continuously improve based on data, user feedback, and prioritized roadmaps, we seamlessly integrate into the cross-functional product development process.Certified as an Enterprise Design Thinking Co-Creator and Practitioner by IBM, I apply a human-centered approach to solving complex problems and delivering value to customers and stakeholders. My ability to foster collaboration and communication across teams has been instrumental in delivering successful projects on time and within budget.I am passionate about creating simple, elegant experiences designed to engage users and invite them into a deeper investigation of our products. My design decisions are informed by data and grounded in human-centered design principles. Throughout my career, I have evangelized the value of making design accessible and have infused this philosophy into all my teams and projects.In my role, I have successfully led numerous high-impact projects that improved client satisfaction and engagement. Additionally, I have mentored junior designers and led workshops on UX best practices, contributing to the development of the next generation of UX professionals.My goal is to continue driving impactful user experiences that enhance client interactions and contribute to the success of the organization.