Jazmin Davis Email & Phone Number

Department oversight: Curriculum and Communications, Regional Field Trainers, New Unit Growth, Strategic Initiatives, Labor, Customer Service, Call Center, and annual brand conference.

Charlotte, Nc, United States

Oversees the Curriculum Team, Field Training Team, and New Unit Growth Team.Works with SMEs to write and design training curricula, materials, and programs including technical skills, leadership development, and new initiatives.Manages the development of engaging and intuitive eLearning content (including modules, scripts, videos, quizzes, etc.).Ensures Learning Management System and all Standard Operating Procedures are maintained, organized, and has up-to-date relevant content.Guides the top-down execution of training programs, standards, systems, and procedures.Oversees the planning and implementation of company-wide contests.Project Manager for the annual Brand Conference.Manages communication to the field.Streamlines new initiatives to maximize adoption.Works closely with the Operations teams to pressure test training programs and deliver content effectively.Assesses Brand-wide performance gaps and implements solutions.

Charlotte, North Carolina

Spartanburg, South Carolina

New initiatives and menu change rollouts, new restaurant and acquisition training programs, Point-of-Sale redesign, Third Party Delivery, online ordering, sales contests, to-go program, financial/back office systems training, hospitality training, salesmanship training, national charity campaigns, restaurant manager Shift Management tool, Operations Capability Guide.

Spartanburg, Sc

Projects included: Operations Capability Guide, Ziosk testing, EMV Payment Terminals, new to-go packaging program, brand calendar, cleaning programs, manager walk-through and log books, temperature checklists, DayMark Label Machine, Brand Standard Manual, Brand Recipes, and Point-of-Sale system, test markets, training video development.

Liaison between the franchise owner, store managers, project manager, Franchise Business Leader, and Director of Operations for the new Denny's locations weekly prior to Training Team arrival on site.Work with restaurant managers and franchise ownership team on store set up, new hire orientation, scheduling, and implementing brand standards.Oversee training week, opening day, and support week.Manage trainers' timekeeping, scheduling, travel arrangements, and payroll.Report on sales and performance measures post-opening.Updating and creating New Restaurant Opening training materials, agenda, and activities.Assist and coach GM’s and managers on labor control, cost control, inventory, and ordering.Travel Required: 75% or more.

Madeira Beach, Fl

Madeira Beach, Fl

Master Of Business Administration (M.B.A.), Marketing, Management, Entrepreneurship

Master'S Degree, Law

Master'S Degree, Entrepreneurship

Bachelor'S Degree, Management