Organize schedules for two residence hall desks to prevent any foreclosures for the entire year.Manage operations at two residence hall desks by working closely with facilities staff, residence life personnel, residents, and parents to address any challenges that arise. Review, approve, and address any issues in timecards submitted by 18 staff members on a weekly basis.Create reports bi-monthly to ensure the accuracy of keys, resources, and packages are at the desk

Engaged with residents to appropriately provide customer serviceEfficiently sorted and logged incoming mail and packages for residents and professional staffAnswered the phone to provide assistance for parents, residents, professional staff Served as a friendly resource for conference guests to explore about the Madison area

Collaborated with CAFO engineering staff with preliminary review of set engineering plans Updated CAFO database by uploading and renaming documents from previous projects to be used as a referenceReviewed submitted calculations for “Days of Storage” and issued review letters for permitsCommunicated with various departments to obtain necessary information required for the review process.

Managed shipments weekly, organized the storage rooms, and operated a cash registerGreeted customers with a positive attitude and assisted with their inquiriesEffectively multitasked and worked as a team to ensure customer satisfaction during rush hours. This included: organizing merchandise, and performing ear piercings on ages 3 months and up

Assistant coordinator of sports activities and field trips for ages spanning from 3rd to 8th gradeManaged payroll for the employees, distributed and kept a record of program meals Resolved issues quickly and to a high standard amongst high school level junior counselors and upper-level staff

Assisted in planning a schedule each day that involved sports and field trips.Set up, served, and cleaned up area during lunch hour.Supported administrative duties regarding payroll.Ensure the safety of campers by taking temperatures each day.Acted as a substitute for a counselor when needed.

Learned the basics of HTML, CSS, and JSCreated an Augmented reality web app to promote Northwestern Mutual for THAT Conference with a team of high schoolers