Administration duties involve initial patient data entry, communication with health funds and billing patients accordingly. Other duties involve daily banking, filing, contacting patients to organise surgeon theatre lists.

Administration responsibilities include dealing with faulty goods that have been returned and contacting external companies to ensure secure reimbursements.

Worked as a customer service representative at the registers and on the floor, I am responsible for answering phone calls, greeting customers, actively listening to customer needs, and presenting relevant product information.

Assisting with the High-Performance Department, I supported warm-up, strength and conditioning and on-field training sessions with equipment set up, calibration and management. Responsible for independently managing live GPS coding during training sessions on Open-field Live (Catapult). Conducted post-training GPS data cleaning and coding of training sessions used to analyse trends related to each drill’s effectiveness in targeting specific training goals. Independently calibrated equipment and conducted biomechanical assessment and testing including abductor squeeze testing, countermovement jumps testing and Nordic hamstring testing. Created detailed GPS reports for performance analysis and strategy development using pre-season data in Microsoft Excel. After being given 3 months’ worth of raw data, I had to learn how to break down this data and create player dashboards using pivot tables and charts. Developed mock exercise prescription programs for players. Reviewed programs and discussed justification with supervisor who approved it to professional standards.

Observed the integrated team of physiotherapists, exercise physiologists and exercise scientists prescribe and deliver exercise programs to clients.