Jazmine Bang Email & Phone Number

● Certified substitute teacher fulfilling short-term and long-term teaching positions for various charter, private, and public schools in the Los Angeles area.● Adaptive leadership and e ffective communication with di fferent age groups- impressively managing classrooms in each school grade K-12.● Continuous commendation from principals for repeated ability to arrive with short notice, presentable, prepared, and ready to engage the students.○ Has received 4/4 positive feedback from multiple schools. ● Provides administrative support to operations/front o ffice sta ff when all teachers are present.

● Delivered responsive phone and email support to parents and schools, ensuring top-tier customer service. ● Reviewed, documented, and confirmed details for each application with a high standard of accuracy and security compliance.● Proficiently utilized Hubspot to manage and track all email communications and applications, enhancing customer interaction and follow-up efficiency.● Successfully multi-tasked between the following softwares on a daily basis: Dialpad, Google Suite, Slack, Sigma, and Hubspot. ● Maintained and updated school and student data spreadsheets, safeguarding privacy and data integrity.● Approached escalation calls with active listening and empathetic communication, to successfully navigate the conversation to a solution.

● Assisted customers with orders, billing services, tracking shipments, and answering any questions about the jewelry products offered through personalized emails and chats. ● Self-managed through a daily workload of 400+ tickets.● Successfully cross-used the following work platforms on a daily basis: Gorgias, Slack, Shopify, ShipStation, and Google Suite.

Covina, California, United States

● Lead host at high-end Brazilian steakhouse responsible for greeting guests, monitoring restaurant activity to determine seating/dining flow, and responding to requests in a timely, friendly, and e fficient manner.● Contributed to team e ffort by being fluid, adaptable, and accomplishing related results as needed (i.e. bussing tables, serving guests, making drinks, etc.)● Managed the register by keeping track of all cash and credit transactions.● Responsible for onboarding new host employees.● Handled all incoming phone calls/take-out orders.

Covina, California, United States

● Worked directly with 12 property managers as their only assistant on specific homeowner associations.● Responsible for a total of 35 di fferent homeowner associations where duties included: generating violation letters, processing work orders, completing HOA walkthroughs, assigning permits, and managing both big + small budget projects.● Seamlessly hit turnaround deadlines of: 3 days for desk work, and 24 hours for emails + voicemails.● Provided excellent customer service to all homeowners, vendors, and board members through phone, email, and in-person interactions.● Proven success under minimal supervision in a fast-paced high pressure environment, by resolving most incoming concerns through own e fforts.

Eagle Rock, Ca

● Head intern in charge of leading a youth summer arts camp.● Each week had a di fferent roster of registered children ranging fromages of 6-11 years old, in groups of 10-24 kids.● Created rapport with each child to build trust, extend support, andprovide encouragement.● Guided the camp on a daily basis through engaging sessions of art,reading, singing, board games, violin, drums, a guest musician, andmy own acting-improv class.● Collaborated with the children to put on a Friday show where a fewactivities from the week were showcased: a violin, singing, and acting performance.