Driven and detailed professional with demonstrated 10+ years of experience providing customer service, compliance, and risk management support in the financial services industry. Adept in delivering compliance and internal controls to uphold quality assurance and confidential best practices. Able to grasp new concepts quickly. Proficient in engaging, developing, and coaching individuals to recognize their strengths and opportunities for enrichment. Experienced working as part of a team and as a team leader, and comfortable working independently.