I was a member to generate leads, setup appointments, and improvement of process.

Team Leader role and my tasks and responsibilities: • I specialized with tasks that are related to transitioning New Hires from training to production. • I am fully responsible for creating and maintaining a streamlined process to achieve the goals and focus depending on the organizations need month over month. • Developing talents from our mentor pool to be one of the next coaches(team leaders) in the future and involving them with the decision making.• Leadership communications• Identifying roadblocks and offering solutions to maximize sales closed, resolved conversations, and high customer satisfaction.• Behavior Observation• Site performance analysis and actions recommendation.