 Responsible in leading the sales team in identifying, acquiring and managing successful client partnerships. Continuously coach and provide recommendations to direct reporting members; improve team productivity and effectiveness by building skills and capabilities of the team members. Share input with senior management in developing effective and scalable solutions to improve process efficiencies. Develop tools and processes to ensure greater operational proficiencies and sharing of best practices.  Prepare training programs, sales manuals, sales decks, talk scripts, media kit and other relevant presentation materials to educate the team on how to improve client relationship to grow our business. Implement tools for regular monitoring, review and reporting of team performance in delivering KPIs and targets. Review performance data which includes activity reports to monitor departmental productivity, goal achievement, and overall effectiveness. Develop and implement strategy for the team’s business development activities to further check and strengthen the productivity of new and established partnerships. Conduct market research regarding trends in the industry to ensure the competitiveness of Travelbooks’ product. Execute strategies and promotional activities with partner suppliers to enhance productivity and opportunities, and to maintain a competitive advantage for the Travelbook website. Analyze and create feedback using large data sets which leads to recommendations for market improvements and growth of the company. Share relevant data and information with internal and external partners to ensure a high level of communication and feedback to optimize performance. Identify, counsel, contact new supplier partners and ensure the pricing and availability competitiveness in assigned market Evaluate partnerships with experience market and determine actions to optimize their booking production and increase company’s Gross Booking Value (GBV)

 Assisted in monitoring the accuracy of all the reports i.e. checking the grammatical aspects of all correspondence and reports. Assisted in the preparation of the following:o Reports for PAASCU accreditation and other accreditation survey visitso Exhibit room for the Accreditation Survey Visits  Assisted in coordinating with the other Office Heads (Deans/Directors) and area chairmen/co-chairs regarding their accreditation reports. Accommodated and assisted professionally the visitors in their different transactions. Prepared necessary reports and/ or communications as instructed by the Director. Recorded and relayed to the person concerned in the department any message received in his or her behalf

 Budget Management – Ensured that the amount of money present in correspondence to the amount of money allocated for the performance of various IBPAP project Customer Satisfaction – Ensured customer’s expectations on products and services provided by AAI specific to IBPAP and account management is met Assigned as Project Lead to help actively manage IBPAP activities especially with schools involve projects. Provided guidance to school representative, via the account orientation from system configuration and set-up to account management. Worked with the sales team to review unit consumption and suggest on ways to further use the system. Managed inquiries on project/system implementation both from internal and external customers. Prepared project implementation and servicing plans and timeline. Conducted orientation/briefing sessions with clients on test administration systems and guidelines. Prepared post-implementation (engagement) reports for submission to external customers:o Created test links as requested by clients and Business Alliance Team (for test demo purposes)o Prepared and updated needed materials as requested, such as culling of datao Prepared final report for the benchmarking study Conducted test administration to candidates

 Oversee the day-to-day operation of the business Handled the renovation and construction of the business which includes planning, designing, and lay outing. Handled the canvassing and purchasing of equipment, supplies, furniture and fixture, and other materials. Directed customer relations, sales promotions, supplies ordering and equipment maintenance. Prime negotiator with the suppliers. Developed and implemented product marketing strategies including advertising campaigns and sales promotion. Developed, reviewed, updated and implemented business strategic planning includes sales, financial performance and new product development. Directed and coordinated organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.