Manage and oversee 369 mobile home units with close to 1400 residents. Lived on-site to ensure 24/7 availability for emergency situations. Driving to maintain 100% occupancy on a consistent basis. Ensuring 100% collection of all rent and fees in a timely manner. Prepare and execute leasing documents for move-out/move-in. Collecting fees and taxes associated with transferring the title of the mobile home into the name of the new buyer in a timely manner; to adhere to local and state laws and regulations. Ensuring 100% compliance to company home standards around well-maintained properties by educating the residents and issuing rule violation notices when necessary. Run Monthly Financial reports and Budget Variance analysis to ensure the property is always within budget and determine strategies to increase/reduce Profit and Loss margins. Complete Market Rent survey quarterly to ensure that we are not over current market rates. Experience successfully leading a team of seven employees and hiring "A-Players" when needed. Collaborated with local city officials and law enforcement to maintain a safe community for the residents to live and raise their families.Maintain and upgrade amenities as needed, including Clubhouse, Laundry Room, Playground, two pools,Tennis Court, Basketball court, Shuffleboard court, Boatyard/Outdoor storage compound.Expert Resident Relations coordinator with a Marketing and Graphic Design background. Responsible for planning and executing resident events. Including Health Fairs, Food and Clothing pantry with items provided by local agencies and the food bank. Provide resources for low-income and/or immigrant families that may need assistance obtaining residency or work permits legally. Set up free English as second language classes for beginner and advanced learners, as well as set up an outdoor fitness class schedule(Zumba and Aerobics) and children's activities weekly.

Receive returned correspondence from warehouse dock 3-4 times per day.Sort each certified return letter and type each loan number into the corresponding column on an Excel spreadsheet to track consumers which will have to be reached in an alternate manner. This task is completed daily as part of a six-person team.Organize boxes of mortgage loan files to be scanned by the Imaging Department before being sent to an outsourcing department overseas to contact the consumer.Identify mortgage files for the Trailing department to follow up and store in the warehouse accordingly.Complete tasks as needed by the shift supervisor.Assist in day-to-day projects, as needed by other departments in the building.

Responsible for shipping/receiving bio-specimensWork closely with management and physicians, establishing positive patient experiences as well as successful forensic and clinical specimen collection.Ensured correct patient and specimen identification by using appropriate techniques as required.Labeled the specimen collection, matched all laboratory requisition forms with specimen tubes, and entered specimen data into the computer database.Use time management skills to make sure specimens are processed in time for same-day air shipments 3 times per night.

Provide executive assistance directly to the ownerReply to customer emails via eBay messages and GmailMaintain store inventory via the use of Excel SpreadsheetsContact Drop Ship Sellers to coordinate inventory supplyDesign new Print products as needed (Cell phone skins, Signs, Banners, Vinyl Decals etc.)Run online store and process daily orders from eBay, Amazon, and Buy.com

Answer Inbound Customer Calls - Rerouted from outsourced call centerWorked in Bilingual Department - Spanish/EnglishReviewed Spanish sales calls to ensure customer received fair treatment and valid information.Respond to Customer e-mails and Investigate Fraud CasesDiffuse customer escalation issuesCollect payments on past due subscriptions and monthly service renewalsTroubleshoot customer product issuesPerform other duties as assigned (Clerical, Call monitoring, etc.)