Jazz Rehal Email & Phone Number

Slough, Gb

Slough, Gb

• Budgeting and cost control.• Commercially aware with an excellent understanding of Clientele, net- working and events management.• Managing and building relationships with the team and key external ven- dors.• Highly client-focused, delivering exceptional customer service with a proven track record within the high-end retail sector.• Developing business links within the local community.• Establishing sales goals and personal development plans with my team.• Customer service and Client service training.• CRM Targeting – Client data collection task and goals.• Client profiling• Detailed Product training.• Direct sales floor activities - ensuring excellence in customer service andresolving any store-level issues.• Operations – Microsoft Office, Outlook, Excel, Word, and PowerPoint useddaily.• Recruiting and Hiring – Hired, trained, and coached staff to ensuremaximum performance within the store.• Inventory management with a much-improved stock loss result.• Leading, Driving, and motivating my team

• Year on year Increase in sales by being attentive and providing a personalised shopping experience.• Maintained excellent standards of visual merchandising by keeping the store clean, organised and replenished.• Provide helpful and attentive customer service resulting in positive feedback given directly to my line manager.• Supporting my management team by mentoring new and existing employees on product knowledge, customer service and organising• Create daily reports and hand over reports.• Strong communication skills.• Motivated to reach and exceed targets.• strategies as well as following all company guidelines.• Communicating with clients weekly informing them of new arrivals and order updates.• Increased KPIs by applying a proactive nature, and customer preferences.• Adapted efficiently and effectively to a new way of working (remotely)during the pandemic.

Full knowledge of procedures, client deliveries and transfers, supporting store activities, stock control, back-office admin, and sales analysis,• Overseeing world-class luxury training given threw ABEX.• Ability to understand different cultures.• Strong ability to manage all situations with colleagues and clients.• Responsible for different brand timepieces within the showroom and hav-ing full knowledge of all brand's performance.• Development of CRM and personal client database in line with my perfor-mance objectives and consistent CRM of capture rate with a focus on de-veloping all clientele local and international.• High-value timepieces sold to elite clients and watch collectors.• Recognised for achieving yearly targets.• Social networker attending parties and events, fashion, socialite meetings,and one-to-one appointments with clients.

Full time sales floor supervisor and assistant manager.- Lead sales floor team- Support colleagues in key KPIs- Direct sales- Conference calls- PoS changes- Report handling- Client resource management- Brand management

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, Ba Honours Degree In Business And Marketing

Gnvq Advanced Business Studies

Gnvq Intermediate Business Studies

Gsce