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Jazzel Mañangan is listed as Marketing Campaign Manager at Snöball - Event Marketing, a with 3 employees, based in Davao Del Sur, Davao Region, Philippines. AeroLeads shows a matched LinkedIn profile for Jazzel Mañangan.
Jazzel Mañangan previously worked as Virtual Assistant at Dahlia+Agency and Social Media Evaluator at Appen. Jazzel Mañangan holds Bachelor'S/College Degree Of Engineering; Bachelor'S/College Degree, Computer/Telecommunication; Computer; Engineering (Computer/Telecommunication) from University Of Mindanao.
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At Snöball, my approach to event marketing leverages over two years of experience, harnessing word-of-mouth strategies that enhance both the event's reach and the digital branding of influencers. My role as a Virtual Assistant at DAHLIA+Agency, which I've held concurrently for more than a year, involves igniting ideas with the use of generative AI, crafting authoritative campaigns that deliver exponential results.My competencies in customer success and generative AI are underpinned by a solid foundation in project management and technical support. Our team at Snöball excels in creating authentic connections, and at DAHLIA+Agency, we drive brand and marketing strategies that resonate in competitive markets, thanks to our collective expertise and innovative mindset.
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Snöball helps you cultivate trust and authenticity by putting word-of-mouth to work. Give your event’s influencers an easy-to-use event marketing tool that allows them to amplify your event reach while tending to their own digital brand.
YOU NEED IDEA IGNITEURS THAT KNOW HOW TO EXECUTE.DAHLIA+AGENCY is a brand + experience + marketing agency. Our merry band of competitive masterminds has crafted and executed inspired, authoritative and provoking campaigns + experiences delivering exponential, winning results.
Metro Lifestyle Building Bajada Davo City
Communicate in a timely, clear and concise manner to stakeholders.Provide regular status reports of projects, as well as in-depth analysis to identify and recommend result improvementsBuild and manage a virtual roster of proficient independent contractors to meets or exceeds project objectives and/or targetsUnder manager guidance, communicate directly with client, using proper communication procedures for both production-related questions and technical issuesProactively provide on-the-spot positive and constructive feedback to independent contractors regarding both metrics-driven, behavioral issues, strengths, and areas for improvement
Region Xi - Davao, Philippines
• Monitor agents’ performance on the floor.• Provide daily specific feedback to the agents• Work with the agents to achieve development objectives and performance targets. • Help agents address and resolve a wide variety of concerns and complaints• Address performance problems through corrective action and dismissal.• Develop agents by mentoring, providing career coaching; motivating agents, individually and as a group; understanding and supporting diversity; and establishing an effective team.
Region Xi - Davao, Philippines
Participates in design of call monitoring formats and quality standardsPerforms call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors Email/Chat/Phone customer contacts.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.
Years of Experiences : 1 mosProvides floor support for the agentsAnswers product questions and provide feedback Coaching DSAT surveys Answering supervisor‘s call
Identify and handle customer inquiries, resolve customer concernsMaintains customer satisfaction.Provides assistance in handling customer’s technical/ billing concerns
Participates in design of call monitoring formats and quality standardsPerforms call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors Email/Chat/Phone customer contacts.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.
Years of Experiences : 8 months
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Jazzel Mañangan works for Snöball - Event Marketing.
Jazzel Mañangan is listed as Marketing Campaign Manager at Snöball - Event Marketing.
Jazzel Mañangan is based in Davao Del Sur, Davao Region, Philippines while working with Snöball - Event Marketing.
Jazzel Mañangan has worked for Snöball - Event Marketing, Dahlia+Agency, Appen, Onerent Property Management, and Teleperformance.
Jazzel Mañangan's colleagues at Snöball - Event Marketing include Saloni Shah.
You can use AeroLeads to view verified contact signals for Jazzel Mañangan at Snöball - Event Marketing, including work email, phone, and LinkedIn data when available.
Jazzel Mañangan holds Bachelor'S/College Degree Of Engineering; Bachelor'S/College Degree, Computer/Telecommunication; Computer; Engineering (Computer/Telecommunication) from University Of Mindanao.
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