Senior Configuration And Asset Manager
Arlington Va
Primary duty is as the Senior Configuration and Asset Manager for Office of Information Technology (OIT) for Transportation Security Agency (TSA). Hired to manage day-to-day IT asset provisioning and asset management processes, policies and procedures that resulted in accurate recording of assets and timely delivery of equipment. Managed the coordination and administration of configuration management activities. Assigned as SharePoint Administrator to create, manage, and grant access… Show more Primary duty is as the Senior Configuration and Asset Manager for Office of Information Technology (OIT) for Transportation Security Agency (TSA). Hired to manage day-to-day IT asset provisioning and asset management processes, policies and procedures that resulted in accurate recording of assets and timely delivery of equipment. Managed the coordination and administration of configuration management activities. Assigned as SharePoint Administrator to create, manage, and grant access permission to SharePoint links for various departments not limited to senior management. Traveled to Gulf Port, Mississippi to conduct a successful quarterly fiscal audit.Wrote, presented and submitted policy and procedures to the Transportation Security Agency (TSA).Managed, controlled, and updated the Change Management Database (CMDB) as it relates to all Requests for Changes (RFCs) to Change Advisory Board (CAB) members in advance of meetings to allow prior consideration.Reviewed and finalized on all outstanding Request for Changes (RFCs).Implemented and developed departmental Standard Operating Procedures (SOPs).Maintained a $300,000.00 spending budget for the fiscal year, generating a $200,000.00 cost savings on computer hardware.Managed executive customer relationships and delivery of strategies, policies and procedures to ensure effective and targeted client delivery.Supervised, directed, guided, mentored and led a team of 6 employees to include workload distribution based on priorities and employee capability. Each team member was assigned specific objectives and held accountable for reporting on progress and accomplishing assigned goals. Show less