Customer-focused, results-driven leader with 10+ years retail experience providing customer service, generating sales, and 5 years managing operations at high-volume flagship locations with cross-functional teams.Detail-oriented and innovative problem-solver with a comprehensive background leading all aspects of business operations (e.g., P&L, merchandising, sales, customer experience, inventory, HR and payroll management) reinforced by extensive leadership training. Experienced at adapting to fast-paced and dynamic environments with over 50 managers and 400 employees and streamlining communications to achieve company initiatives and goals.Highly organized self-starter & innovative problem solver committed to operational excellence and maximizing productivity.Extensive background in computer programming and software design; also advanced knowledge working with various software applications, social media, and data-set platforms.