Jeffrey Bailey Email & Phone Number

Vacaville, Ca, Us

Fairfield, California, United States

Napa, California, United States

•I was the operations manager, and logistics coordinator for a 90+ acre marina. The facility has more 22 cabins, 90 tent sites, 28 RV spots, and a 180+ slip marina. •Responsible for the on boarding, staffing, scheduling, training plans, and payroll for over 20 staff members. •Responsible for the ordering of supplies, coordinated with our many vendors and partners. •Lead the transition into a new inventory control system, new POS, and new marina billing software. •At this location last year we made over $5 million in revenue. •Worked with our general manager to manage and leverage out budget and revenue. •Responsible for a convivence store on site that did another million dollars in revenue, and also directed the boat rental department that also turned a profit as well.

Davis, California, United States

•Director of an 18-acre, 900-plus residence HOA country club and community center.•Primary point of contact, policy writer and enforcement of all State, County, and Board directed Covid protocol for the entire HOA.•Developed a comprehensive summer camp program for the youth of our HOA and Davis at large.•Developed the business plan and programming for an after-school program.•Managed and supervised a staff of 12+ ranging from hiring, training, payroll, scheduling, and more sensitive HR issues.•Dealt promptly with feedback from our HOA, following all protocols to ensure a consistent response to the needs of the community.•Liaison between the board, committees, and members, focusing on creating actionable items from various meetings.•Improving spending habits, managed our budget and financial responsibilities, focused on leveraging our assets and offering greater transparency.•Built dynamic community focused events.•Encouraging feedback for improvement, and developing action plans to execute these items.

Vacaville, California, United States

•Served in store manager role while store manager was absent from the business.•In this role I was the hiring manager and lead new hire trainer, responsible for staff performance and developing action plans to develop the staff.•Collaborated with supervisors to set and achieve store specific key performance index and business goals.•Managed inventory controls, and shipment processes.•Led the visual merchandising of the store to maximize purchasing appeal.•Organized sales and product demonstrations, execute price changes.•Wrote sales and customer reports and make recommendations for improvements.•Interacted with customers as a part of sale team, but also was responsible to resolve complaints or grievances, or general difficult customer interactions.•Spearheaded the rollout of our ship from store, in store pick, and other dynamic product fulfilment policies.

Fairfield, California

•Oversaw the daily operations of the facility; including but not limited to opening and closing procedures, enforcement of policies, procedures and standards, budgeting•Managed and supervised fitness center staff including hiring, training, payroll processing, and scheduling, oversaw a staff of 20+ individuals•Encouraged health and wellness through company issued assessments and recommendation of programming unique to each member's goals, and skill level•Oversaw the use, care, operation, maintenance, and record-keeping of all fitness equipment•Managed and maintain check in system used to record use and billing of members•Coordinated scheduling of programs, and community outreach events•Complied with all standards, policies and guidelines of the facility, Planet Fit and any county and city specific laws and ordnances•Provided engaging and personable customer service through courteous, informed, accessible, and professional engagement

Napa, California

•Was lead fitness class instructor, responsible for over 13 hours weekly of class programming, and 15 hours of personal training.•Helped to organize and schedule other classes, personal training clients, and work with the Director to ensure all expectations are being met or exceeded.•Worked part time in conjunction with other jobs, helped launch a new scheduling system to assist others who were also juggling multiple jobs as well.

Emeryville, California

•Acted as a direct support to the store manager•Achieve, plan, developed and exceed daily sales and productivity goals- while supporting others as they do the same•Assisted with recruiting and developing top talent•Fostered external, community relationships that help grow sales•Created an environment of continuous education while supporting company driven training initiatives, participated in continuous learning activities.•Maintained regular store maintenance, follow loss prevention standards, ensure timely processing of receipts, keep shelves full and products priced accordingly.•Was willing to perform and all additional duties as required.

Vacaville, California

•Supervised the daily operations of the customer service department.•Created a strong sense of service among staff.•Set customer service goals for team members and helping them reach those goals.•Interacted with customers and handling customer queries and complaints in a timely manner.•Maintained relationships with customers, and problem solving for big purchase clients.•Was training manager, ensuring staff met company expectations, followed up on all developmental programming for our associates. •Made weekly and monthly reports and surveys.•Stayed current on the latest industry trends and sales techniques.•Handled the in store cash accounting (safe counts, till count, end of the day, etc.).

Napa, California

•Acted as a direct support to the Store Manager.•Was acting store manager for 3 months during a transition in store leadership.•Achieved and exceed daily sales and productivity goals- while supporting others as they do the same.•Assisted with recruiting and developing top talent.•Fostered external, community relationships that help grow sales.•Fostered an environment of continuous education while supporting company driven training initiatives / participate in continuous learning activities..•Maintained regular store maintenance, follow loss prevention standards, ensure timely processing of receipts, keep shelves full and products priced accordingly.•Was willing to perform any all additional duties as required.•Set planograms, and led floor set changes to optimize and leverage store assets and stay current with seasonality of the business. •Maintained regular store maintenance, follow loss prevention standards, ensure timely processing of receipts, keep shelves full and products priced accordingly.•Was willing to perform additional duties as required.