Juan Carlos Balboa Email & Phone Number

San Pedro Garza García, Nuevo León, Mx

Direct and organize initiatives, projects and strategies related to IT to support growth and ensure availability and continuity of systems.Establish the objectives and strategies for the IT department in accordance with the organizational strategy and vision.Reduce the technological obsolescence of infrastructure and applications, mitigating important risks for the operation and business continuity.Develop, communicate, implement, and review the digital transformation strategy, influencing and collaborating with all areas of the organization.Creation of governance groups for the management of the project portfolio and IT decisions with a level of impact throughout the organization.

Monterrey, Nuevo León, Mx

Setting objectives and strategies for the IT department accordingly with the business and product strategies.Develop, maintain, and facilitate implementation of a sound, secure and integrated IT architecture.Selecting and implementing suitable technology to streamline all internal operations and help optimize their strategic benefits.Direct and organize IT-related projects to ensure high availability and continuity of transactional operation.Designing and customizing technological systems applying agile principles and practices, in line with product development methodologies.Ensuring that technological systems, organization and procedures, lead to outcomes in line with business goals.Approve purchases of technological equipment and software and establish partnerships with IT providers.Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance and costs.Provide a visión and setting the time for cloud services adoption (using third party services) and migration of internal microservices to the cloud.Monitor changes or advancements in technology to discover ways the company can gain competitive advantage.Analyze the costs, value and risks of IT to advise management and suggest actions.

Austin, Texas, Us

Contribute towards the achievement of the company's strategic and operational objectives.Establish new and improve current metrics to assess and enhance development and design procedures.Improve agile development processes and best practices that guarantee organizational results and the differentiation with customers.Achieve promised value-to-market in all projects deliverables.Perform quality controls and monitor metrics, deliverables and milestones in all projects.Promotion and Follow up on all agile practices and philosophy within the operations.Plan workload & resource availability to ensure team efficiency.Assessment, expansion and management of a Development Partner Network.

San Pedro Garza García, Nl, Mx

Responsible for defining the technological architecture for integrating the core banking with the solutions defined in the innovation área, assuring security and industry's compliance. Talent Acquisition and profile development.Coaching the teams in the definition and design stages.Accountable for building the innovation’s solutions defined together with the business and UX roles of the area.The projects developed by the area were the following:- Host to Host Banregio: Integration services for corporate customers, in two versions: the traditional file interchange, and through web services.- API BanRegio (Banking API): REST web-services for integrating with the core banking internal services.- SYNC BanRegio: Mobile banking app which evolved into Hey Banco- COCHI: SWeb application for recurring savings by goals.- Banregio Lite: Credit card oriented app integrated with an A.I. platform developed in-house.- Chatbot BanRegio: Chatbot implemented through Facebook Messenger, making use of the API Banregio to answer questions about balances and customer account transactions..- P2P: Design of a solution for a peer to peer payment platform.

San Pedro Garza García, Nl, Mx

Responsible for the followings functions: • Corporate systems development • Corporate application acquisition & application management • Corporate business intelligence & information solutions • Contracts and negotiations with software vendors and systems development providersProviding vision and direction to align department’s efforts (+100 persons) with business strategies.Responsible for executing projects successfully.Defining and generating performance indicators and communicating department’s outcomes.Defining and implementing best practices as part of the continuous processes improvement.Creation of an Application Architecture department and a testing department & lab.

Norwalk, Connecticut, Us

Provide communication and transparency on the work done at Mexico, to the management team at US.Manage Mexico's team's performance, and balancing workloads with India's team.Manage Mexico's projects, formally.Ensure that ACS processes are followed and compliance requirements are met by the Team.ISO 20000 Site Process Representative for Service Reporting Process.Site Lead in Mexico for Enterprise Services Business Unit .

Monterrey, Nuevo León , Mx

- Responsible for the development of corporate systems managing the portfolio of projects and resources using principles of IT governance.- Definition, management and improvement of the software development processes.- Selection, negotiation and management of software vendors and outsourcing contractors.- Initially, responsible for the whole application life-cycle (from development, to operation and support), for then go segregating different functions within IT departments.- Analysis of business needs to generate innovative solutions implemented through information technology, business processes and operating procedures.- Active participation in exercises of IT strategic planning.

Monterrey, Nuevo León , Mx

Team leader and project manager of a 4 member system developmet team, that support business operations in the following Marcatel's Departments: order processing, customer service and network operations.

Accountable for the development team that provided the service to the credit & debit cards business unit in CONFIA (the bank of the finantial group).

Execution of all the activities involved in the full system development life-cycle.Development of an Information system for credit card and debit card collection management.

Design And Development Of Artificial Intelligence Products And Services, Artificial Intelligence

Executive Education, Digital Transformation

Education And Development Program In Business Management

Master'S Degree, Information Technologies

B.S. Computer Systems Engineering, Computer Sciences