SEPTEMBER 2017 – MARCH 2020FRONT DESK MANAGER/STYLIST ASSISTANT, BIGSBY HOUSE SALONSupervise both the morning and evening operation of the Front Desk by ensuring seamless client arrival and departure for up to 15 stylists,which increased efficiency by 40% during peak salon hours. Reviews and Updates client information submitted by clients in the Vagaro System toefficiently and effectively schedule routine and new appointments dependent on client/stylist needs and availability which maximized productivity. Evaluates resumes for Front Desk Coordinator, Stylist Associate, and Independent Contractors and ensures compliance with state and local regulatory bodies regarding proper licensure.Process and distribution of incoming mail and packages. Files documents regarding front end sales, process cash and credit card transactions.Train both Front Desk staff and Stylist Assistants in proper salon policies and procedures (including sanitation as per state board guidelines). Maintain multiple inventory levels corresponding with multiple vendors on a weekly basis which provides incremental revenue for the salon.