ADDITIONAL PROFESSIONAL KNOWLEDGENetwork O/S’s: TCP/IP, Novell; IPX, Banyan, AppleTalk, LANtastic, 3270, PCI, PCMCI, ISDNb Network Hardware: Cisco: 2500 and 2600, Catalysis: 1900, HP, 3Comm, D-Link Network Interface Cards: 3Comm, Xircom, Attachmate, Cable Modem Multi-Vendor Hardware: Apple/ Macintosh, IBM, NEC, Zenith, Compaq, Dell, Intel, Gateway, Laser printers Software Applications: MS-Office97/2000 Suites, Outlook, Lotus Notes 5, Graphics and Scanner/ OCR Remote Access Programs: PCAnywhere, Close-Up, Timbuktu, Windows RAS, VPN Internet Browsers and Applications: HTML, Netscape, IE, and the creations of Web pages Windows 95/98, 2000, ME, XP and NT and MAC O/S EDUCATION CCNA (Certified Cisco Network Associate); March 2002 Saint Petersburg College, FL This certificate program is designed to produce a Cisco Certified Network Associate (CCNA). The CCNA is recognized in the industry as a technical professional working with traditional Cisco-based networks that predominantly includes LAN and WAN routers and LAN switchesBachelors of Science in Business, specializing in Public Management State University of New York at Utica/RomeSpecialties: Quick Study, loves technology and very personable