Applications Delivery Manager
City Of Ann Arbor, Mi
Ann Arbor, Mi
Staff Management. This includes planning with, guiding, leading and directing the staff. Assessing staff strengths and weaknesses and developing, with the help of HR and the IT Director, development and performance plans for them and then monitoring those plans over time. Customer Relationship Management. Developing and maintaining professional relationships with key city management. This involves attending, and in some cases leading, monthly IT -Service Area meetings. Additionally, I sometimes attend Information Technology Leadership Board (our internal governance board) and City Council meetings with my customers, providing support for business cases and/or resolutions. Project management and prioritization. Providing support for business case development, prioritizing workloads for staff, managing the project life cycle for projects that need management oversight (meaning they are high visibility) and generally making sure that my staff are working on the "right things" as defined by the IT management team. Code development and systems integration where it makes sense.