Jeff Barrows Email & Phone Number

Oakland, CA, US

San Francisco, California, US

• As a Senior Engineering Manager at HashiCorp, I led a team responsible for building, scaling, securing, and operating the cloud infrastructure used to run the HashiCorp Cloud Platform (HCP). This platform was a key.
• Grew a fully remote team from 4 to 13 engineers. Fostered growth by providing critical feedback, goal setting, and long-term coaching helping engineers develop skills, meet professional development goals, and advance.
• Responsible for driving feature development, scaling, and reliability of the core infrastructure platform used by developers across R&D to create and deliver HashiCorp SaaS products. This infrastructure accelerated the.
• Established common security and compliance controls across the infrastructure platform reducing SOC2 and ISO27001 certification times for new products from 8 months to under 2 months. Provided quarterly audit support.
• Led the development of a multi-region infrastructure architecture, including a global networking architecture, a global traffic routing service, and a multi-region database solution. This initiative helped minimize.
• Improved vulnerability management response and remediation capabilities for the platform by regularly delivering critical OS patches to all managed compute instances. This automated process helped ensure that all EC2.

San Francisco, California, US

• As the Senior Manager for the Platform team, I've helped build Infrastructure, Site Reliability, and Security engineering practices that deliver high impact initiatives supporting the success of the Software.
• Improved DevOps capabilities in areas of infrastructure as code, configuration management, systems telemetry, monitoring, and alerting with an eye towards self-service enablement for software developers
• Delivered infrastructure which enabled the successful development of key Iterable products including those based on Data Science and Machine Learning services
• Delivered key platform modernization improvements leveraging Kubernetes on Amazon EKS
• Reduced infrastructure operating expenses by 25% in 2019Site Reliability Team
• Established Site Reliability Engineering team and practices

San Ramon, California, US

• Summary:During my fourth year at GE, I continued to develop a high velocity engineering team, growing it from 3 to 10 members. As a team we focused on continuously improving our Agile and DevOps practices. Having.
• Created go to market strategy including competitive feature analysis, plan offerings, and pricing models
• Developed Operational practices to support services in production, including documentation standards, testing process, monitoring, service telemetry KPIs
• Trained Operations and Support teams for Level 1 and Level 2 issue resolution
• Set revenue targets of approximately $4MM for 2018
• Developed 2018 Product roadmap for services enhancements Improved Engineering and Software Development practices

San Ramon, California, US

• Summary:Continuing my journey at GE, I realized that as an individual contributor I could only tackle a finite set of initiatives effectively. I decided that in order to better meet the ever growing challenges of.
• Engineered, Managed Cloud Foundry based PaaS
• Multi-cloud, global deployment / AWS & vSphere IaaS
• Infrastructure as code: automated creation, maintenance, standardization using CI / CD pipelines, Terraform, ChefDesigned patent pending automation framework for on-demand provisioning of managed data services
• Integrated Cloud Foundry with Chef and Chef Provisioning
• Beta release enabled customers to provision Redis, Logstash, RabbitMQ on-demand

Boston, MA, US

• Summary:I first joined General Electric as the second member of a newly created Cloud Platform Engineering team. Our charter was to develop solutions that would help accelerate GE’s 7 Industrial Business units ability.
• Infrastructure automation and orchestration services
• CI/CD pipeline service for infrastructure code / Chef cookbooks
• Chef Cookbook development practices using TestKitchen, Git, CI/CD pipeline workflow
• Monitoring as a service - Sensu Enterprise
• Metrics collection as a service - Graphite, Grafana

San Francisco, CA, US

• Summary:My primary responsibility was to support the production web applications at Yelp, ensuring their availability and reliability. At the time Yelp was experiencing hyper growth and the infrastructure was.
• Defined evaluation criteria and system requirements for private and hybrid cloud solutions
• Deployed proof of concept installations of OpenStack, Eucalyptus, VMWare, and Xen Cloud Platform
• Implemented beta deployment of private IaaS solution to prove cost benefit assumptions, and assess technological fit within the organization
• Sourced white labeled hardware vendor, negotiated best pricing reducing operations costs leveraging commodity compute components
• Defined standard rack builds for quick procurement and delivery, enabling rapid automated systems turn-up and capacity expansion

Fort Lauderdale, FL, US

• Summary:Lead team that provided pre and post sales technical solutions for the Skytide CDN data-analytics product sold to national content service providers and ISPs in India, Russia, Australia, and the United States..
• Delivered scalable, reliable analytics service processing 350,000 requests a second (500MM requests per day)
• Worked closely with large international Telcos to understand their CDN Analytics needs
• Gathered customer requirements and worked with Skytide engineering to develop and deliver appropriate technical solution
• Provide Tier 3 problem resolution and coordinate escalation to engineering as necessary
• Worked with Product Development proposing key product enhancements and features driven by customer feedback, insights

San Jose, CA, US

• Summary:Responsible for designing highly scalable infrastructure supporting Eos - A software as a service social media platform sold to premiere global media, sports, and entertainment companies hosting hundreds of.
• Established reference design for private cloud deployment using 'Cisco 3.0 Data center components' including Nexus switching platform, Unified Computing Systems (UCS), Application Control Engine, MDS SAN Switches.
• Designed highly automated provisioning and configuration management system using BMC BladeLogic providing the ability to rapidly define infrastructure, and deploy Eos applications and services.

Chiyoda-ku, Tokyo, Japan, JP

Provided senior level infrastructure design, buildout, and management, for resilient high traffic social networking websites (Vox, TypePad, LiveJournal, Movable Type).

Founding partner in consultancy that provided rapid buildout of resilient corporate infrastructure for tech startups.

US

• Key contributor in global architecture team responsible for researching, designing, and implementing enterprise services such as remote access, messaging infrastructure, directory services, security, and systems.
• Implemented global systems monitoring solution measuring health, performance, and availability of 53 Exchange 2000 and 62 Active Directory servers.
• Increased overall systems availability by reducing SA response times to error conditions and provided critical insight into overall systems health.
• Deployed analytics software providing in-depth mail systems health and utilization analysis. A key tool for trending and early identification of performance/scalability issues and capacity planning.
• Provided senior level leadership and support for global Exchange 2000 and Active Directory environment.
• Provided strategic senior level research and recommendations to CIO regarding key IT infrastructure initiatives.

New York, New York, US

Epoch Partners, Inc., a technology-enabled investment bank focused on high growth companies and electronically connected institutional and individual investors. Epoch was backed by Kleiner Perkins, Benchmark Capital, Trident Capital and Charles Schwab and was aquired by Goldman, Sachs in 2001.

• Designed and implemented highly available web based application server infrastructure supporting 15,000 corporate users.
• Ensured systems availability utilizing load balancing technology, resilient hardware configurations, and process isolation. Provided expert level performance monitoring, tuning, troubleshooting, and conflict resolution.
• Built and maintained development, acceptance, and production environments including corresponding change management and code migration policy and procedures.
• Developed publishing system to easily, rapidly, and securely deploy new web apps.

• Designed, deployed Windows NT WAN with 70 servers in 8 locations throughout CA and NV.
• Designed, deployed Microsoft Exchange environment supporting 2500+ users.
• 24 x 7 senior level support for WAN, NT, and Exchange server infrastructure.
• Designed enterprise wide disaster recovery plan for NT and Exchange network.
• Maintained server specifications and procured all NT servers.
• Provided solutions addressing multi-platform (Macintosh, Windows, UNIX) interoperability.