Vice President Of Marketing
• Directed all marketing activities for an iconic family-owned supermarket chain with 8 food stores and 8 wine stores, generating $600 million in annual sales.• Eliminated print media (55% of budget) in 2020, reinvesting savings into digital channels (CTV, OLV, OTT, Hulu, YT, digital audio, SEM, SEO, paid social, display) and hiring new talent.• Launched the Stew Leonard’s App (480K users; 60% of sales tracked) to promote customer loyalty and for targeted campaigns to reengage lapsed customers, increase frequency & basket size, competitive blunting, and category growth. • Executed a powerful email program, growing the list from 110K to 590K engaged subscribers with a 45% average open rate and 3%+ CTR, • Strong organic social media program with 275K followers across FB, IG, TikTok, YT, and X delivers a monthly reach of 2M+. Social media management platform introduced for improved visibility, planning, reporting, and activation of in-store social media teams.• Created a robust, strategic paid social program based on sound objectives, smart targeting, first-party data, reach and frequency goals, and engaging content. • Used customer segmentation (Experian) and other research to better target high-value customers, find lookalikes, inform channel selection, and allocate spend. • Launched a new Stewleonards.com website on WordPress and 3 e-commerce sites on Storefront Pro, Shopify, & FoodStorm.• Executed broadcast (TV and radio) campaigns in the nation’s largest media market.• Introduced Placer.ai location intelligence software, which provides consumer foot traffic analytics and insights, to analyze store performance, optimize marketing campaigns, identify customer patterns, define store trade areas, and inform site selection.• Led an in-house content team under the direction of a content strategist that produces 2,800 pieces of multimedia content annually.