Technical Support Specialist
Current● Monitor and proactively maintain computer systems, network firewalls, and security measures.● Coordinate remedial actions (backups, repairs, upgrades) to minimize disruptions.● Implement and manage security policies to ensure compliance.● Provide technical support to staff via phone, in person, or remotely.● Configure and install network devices and services.● Conduct online security awareness campaigns.● Initiate and manage IT vendor partnerships (Dell, HP, Cisco… Show more ● Monitor and proactively maintain computer systems, network firewalls, and security measures.● Coordinate remedial actions (backups, repairs, upgrades) to minimize disruptions.● Implement and manage security policies to ensure compliance.● Provide technical support to staff via phone, in person, or remotely.● Configure and install network devices and services.● Conduct online security awareness campaigns.● Initiate and manage IT vendor partnerships (Dell, HP, Cisco, Lenovo).● Track IT assets and software licenses.● Set up accounts and devices for new joiners.● Oversee IT procurement and supply chain process and vendor relations.● Review and analyze vendor supply and prices Show less
