Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Jagadeesan Baskar is listed as IT Support Analyst | VIP Support | Expert in Troubleshooting, AD, O365, Azure Intune, & ServiceNow | Remote & Onsite Support Specialist at Harry Rosen, a company with 654 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Jagadeesan Baskar.
Jagadeesan Baskar previously worked as End User Support Specialist at Harry Rosen and Senior Technical Support Analyst (IT Analyst) at Deloitte. Jagadeesan Baskar holds Master Of Business Administration - Mba, Information Systems, First Class from Annamalai University.
This section adds company-level context without repeating Jagadeesan Baskar's masked contact details.
Review company-level records connected to Jagadeesan Baskar before choosing the right outreach path.
IT Support Analyst | Expertise in VIP Client Support, Technical Troubleshooting, and System ManagementI am a results-driven IT Support Analyst with over five years of experience delivering exceptional technical support to diverse clientele, including VIPs at Deloitte. I specialize in troubleshooting and resolving complex issues across platforms such as Active Directory (AD), Microsoft 365 (O365), and remote device management, ensuring seamless technology experiences and high client satisfaction.Key Strengths:* Technical Expertise: Proven ability to manage AD, O365, and multi-channel support with proficiency across Windows, Mac, and mobile devices.* VIP Support: Skilled in providing top-tier technical support to high-profile clients, ensuring rapid resolutions and system optimization.* Commitment to Excellence: Consistently exceed metrics like customer satisfaction and first-call resolution through efficient solutions.* Continuous Learning: Dedicated to professional growth by staying current with emerging technologies like Azure Intune and ServiceNow.Key Achievements:* Achieved a 95% customer satisfaction rate at Deloitte through superior troubleshooting and support.* Reduced average handling time by 20% through efficient troubleshooting strategies.* Recipient of multiple awards, including the Applause Award for CSAT Champion and Spot Awards for mentorship and training.Let’s connect to explore opportunities in IT support, technical troubleshooting, and enhancing customer satisfaction in the tech industry.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Ontario, Canada
* Respond to Service Desk calls/emails, ensuring timely follow-up and resolution of reported issues while adhering to best practices.* Manage Active Directory (AD) tasks, including user account management, group policies, and system access configurations.* Deploy and maintain applications and software using PDQ Deploy, ensuring smooth rollouts and updates.
Hyderabad, Telangana, India
* Provided exceptional technical support to VIP clients, including Partners and Managing Directors, ensuring seamless technology experiences and high customer satisfaction.* Mastered multi-channel support delivery, resolving inquiries via phone, web forms, and live chat, significantly improving first-call resolution rates.* Expert in troubleshooting and.
India
* Delivered first-line IT support, reducing average resolution time by 83% through efficient troubleshooting across phone, email, and in-person channels, handling a high volume of inquiries monthly.* Resolved complex technical issues related to hardware, software, peripherals, and network connectivity, ensuring seamless user experiences.* Maintained.
Chennai, Tamil Nadu, India
* Elevated complex application support tickets, collaborating with developers to resolve persistent issues affecting frontline personnel.* Served as the 3rd level support tier, addressing high-priority incidents by engaging key stakeholders to drive solutions.* Created detailed incident reports, documenting responses and lessons learned to improve future.
Chennai Area, India
* Delivered exceptional first-line IT support to internal users, efficiently resolving inquiries via phone, email, and in-person channels.* Diagnosed and troubleshot a variety of technical issues related to hardware, software, peripherals, and network connectivity.* Maintained detailed documentation of all support requests and resolutions within the.
Chennai Area, India
* Maximized claim reimbursement by initiating follow-up calls with insurance companies for unpaid or denied claims.* Ensured accurate billing by verifying patient insurance eligibility, benefits, and updating account information promptly.* Maintained financial integrity by reviewing accounts, identifying and resolving billing and coding errors.* Resolved.
Other employees you can reach at harryrosen.com. View company contacts for 654 employees →
Anita Bredovskis
Colleague at Harry RosenGreater Toronto Area, Canada, Canada
View →
NH
Nasim Hajemadi
Colleague at Harry RosenGreater Vancouver Metropolitan Area, Canada
View →
MH
Moe Hajaji Zadeh
Colleague at Harry RosenWest Vancouver, British Columbia, Canada, Canada
View →
SJ
Steve Josimovic
Colleague at Harry RosenToronto, Ontario, Canada, Canada
View →
JS
Jagdip Sokhi
Colleague at Harry RosenGreater Toronto Area, Canada, Canada
View →
TS
Tom Siddall
Colleague at Harry RosenToronto, Ontario, Canada, Canada
View →
DZ
Daniel Zeng
Colleague at Harry RosenOakville, Ontario, Canada, Canada
View →
MD
Michael Duglous
Colleague at Harry RosenGreensboro--Winston-Salem--High Point Area, United States
View →
SS
Summer Sun
Colleague at Harry RosenGreater Vancouver Metropolitan Area, Canada
View →
ZN
Zev Nadel
Colleague at Harry RosenGreater Toronto Area, Canada, Canada
View →
Activities and Societies: Media groupB.sc Visual Communication and Digital Media
Quick answers generated from the profile data available on this page.
Jagadeesan Baskar works for Harry Rosen.
Jagadeesan Baskar is listed as IT Support Analyst | VIP Support | Expert in Troubleshooting, AD, O365, Azure Intune, & ServiceNow | Remote & Onsite Support Specialist at Harry Rosen.
Jagadeesan Baskar is based in Toronto, Ontario, Canada while working with Harry Rosen.
Jagadeesan Baskar has worked for Harry Rosen, Deloitte, Sutherland, and Ags Health.
Jagadeesan Baskar's colleagues at Harry Rosen include Anita Bredovskis, Nasim Hajemadi, Moe Hajaji Zadeh, Steve Josimovic, and Jagdip Sokhi.
You can use AeroLeads to view verified contact signals for Jagadeesan Baskar at Harry Rosen, including work email, phone, and LinkedIn data when available.
Jagadeesan Baskar holds Master Of Business Administration - Mba, Information Systems, First Class from Annamalai University.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Jagadeesan Baskar you were looking for.
